Supervisor, Transaction Processing

Conduent

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profile Job Location:

Guatemala - Guatemala

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Description

PROFILE

The Reconcilement Department for PNC Bank is responsible for reconciling the banks internal accounts. These responsibilities include that accounts are reconciled daily by their established deadlines and aging items are researched timely. Responsible for escalating issues to ensure quick communication skills and analytical skills are a must. Additional responsibility will be to focus on accuracy within all groups. The supervisor will be responsible for maintaining workflow by monitoring the steps of the process to ensure all functions required are processed. This is needed to meet all deadlines set by the responsibilities will include focusing on preventing potential losses. Observing control points and equipment; monitoring personnel and resources; implementing cost reductions; developing reporting procedures and systems; initiating and fostering a spirit of cooperation within and between departments.

DUTIES AND RESPONSIBILITIES

  1. Overseeing functional and operational management.

  2. Tracking and maintaining department productivity records.

  3. Maintains staff by recruiting selecting orienting and training employees: developing personal growth opportunities.

  4. Investigative information to solve ongoing problems.

  5. Ensure all levels of Service are met within the guidelines set by our clients.

  6. Work closely in coaching the Team Leads to ensure workflow and process flow are managed properly to achieve maximum results for our clients.

  7. Work closely with onshore staff.

  8. Directing or facilitating onshore deliverables relative to the clients issues.

  9. Maintain administrative responsibilities (i.e. Feps Gems overtime vacations control access/deletion requests required security courses etc.)

  10. Participating in meetings with internal teams and external clients.




Required Experience:

Manager

DescriptionPROFILEThe Reconcilement Department for PNC Bank is responsible for reconciling the banks internal accounts. These responsibilities include that accounts are reconciled daily by their established deadlines and aging items are researched timely. Responsible for escalating issues to ensure ...
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Key Skills

  • Editorial
  • Account Development
  • Cardiac Surgery
  • HR
  • ACCA

About Company

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COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more

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