DHL Express - a company that connects people!

What makes DHL great Our People! We know each employees individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No.1 Worlds Best Workplace by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal dedication to our business to each other and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today at our DHL Maastricht location which is DHL Express finance expertise center from which high-quality and complex financial services are provided for the region and steered globally by the global process owners. This Shared Service Center offers employment to over 550 employees with 40 nationalities who speak 34 languages.

For the Global Business Project Organization (BPO) departments DHL Express is looking for a motivated and results-oriented colleague who can support to develop and administer project management plans and processes to successfully deliver projects and realize its benefits while meeting cost timeline and quality parameters in line with overall business objectives and needs.

About the team

Our Global Business Project Organization (BPO) team has a global scope and is divided in three pools of people: Project Management Business Analysts and Service Quality. Globally our team has approximately 100 members based in Maastricht Kuala Lumpur and Costa Rica. Our Project Manager and Business Analyst teams focus on deploying various systems processes and tools across the Express Finance Organization. Our Service Quality team focuses on change management performance management compliance services and issue resolution services.

Working within BPO is quite challenging as we are active within multiple functional areas and strongly focused on digitalization and automation (data science robotics). Our core values Speed Passion Can Do attitude and Right First Time business mentality really apply to the way BPO works.

How will you contribute to the success of DHL

As an Experienced Professional (Junior) Project Manager you are responsible for supporting the management of a project team to deliver projects primarily within the Finance function. You manage project resources schedules and financials and adhere to stage gate quality and control guidelines throughout the full project life cycle. You ensure successful and on-time project delivery and verify that required deliverables are produced within time and cost.

• Prepare estimates of costs resource requirements and time required to complete projects.
• Support administration of project management plans and processes.
• Design communicate and implement an operational plan for completing a project.
• Maintain project expenditure in line with the defined budget.
• Track project milestones and report progress.
• Assist in coordination activities such as schedules budgets and forecasts.
• Resolve operational problems and minimize delays in project delivery.
• Deliver administrative tasks such as meeting arrangements agendas and progress reports.
• Support project benefit alignment realization and tracking mechanisms.
• Apply understanding of business processes to administer project processes and solutions.
• Seek stakeholder feedback while challenging business decisions where needed.
• Provide functional advice or training to less experienced colleagues.
• Keep up-to-date on (technical) developments in the field.

Do you have what it takes

• Minimum Bachelors degree or equivalent ideally in Finance IT or Business.
• Some Finance process knowledge (OTC FA).
• Project / Program management certification (e.g. PRINCE2).
• Analytical skills with a cross-organizational mindset.
• Excellent communication and presentation skills.
• Minimum of 2 years of working experience in Project Management.
• Digital mindset and experience with automated Project Management solutions is beneficial.