Danish Speaking Travel Support Agent
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Travel Customer Service Representative (Danish-Speaking)
Are you ready to turn your love for travel into unforgettable experiences for others Join us as a Travel Customer Service Representative where youll be the friendly voice and problem-solver behind amazing journeys helping global travelers and accommodation partners connect and navigate their bookings with ease.
What youll do
- Be the first point of contact for Danish-speaking travelers and accommodation partners via phone and email acting as their guide confidant and support throughout their journey.
- Listen understand and respond to traveler needs: from booking questions payment clarifications cancellations or modifications to general travel-related enquiries.
- Mediate between travelers and accommodation providers across the world: ensure smooth communication resolve issues and deliver top-tier customer service.
- Provide accurate timely information and follow clearly defined procedures while maintaining empathy clarity and professionalism.
- Keep detailed records of interactions and updates in our internal systems making sure every booking step is tracked and organized.
- Embrace changes: adapt to shifting priorities and evolving business processes with a flexible and positive mindset.
What we expect from you
- Native-level Danish (C2) plus fluent English written and spoken so you can communicate effortlessly with international clients and partners.
- Excellent communication and interpersonal skills: warm friendly solution-oriented.
- Comfortable with computers and digital tools (CRM systems internal platforms Office tools).
- A proactive motivated attitude with a problem-solving goal-oriented mindset.
- Bonus: previous experience in customer support hospitality or booking-related environments but what matters most is your passion and attitude.
- Willingness to work from office or remotely (flexibility depending on the setup).
Whats in it for you
- Join a multicultural international team a friendly environment where your voice matters.
- Grow professionally: benefit from structured training ongoing coaching and opportunities to advance your career.
- Experience working in a dynamic travel-centric industry helping people discover new places plan trips and overcome travel hiccups.
- Be part of something meaningful: turn customer challenges into great travel stories and build relationships that span countries and cultures.
If youre passionate about travel and helping people and eager to use your Danish to connect travelers around the world this role could be your passport to a rewarding career.
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
