Housing Services and System Administrator

YWCA Australia

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profile Job Location:

South Melbourne - Australia

profile Hourly Salary: $ 38 - 41
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

Join a feminist organisation committed to creating a future where gender equality is a reality. Use your strong system administration skills to support individuals experiencing or at risk of homelessness.

  • Location: Wurundjeri Country Melbourne
  • Hybrid: Office work from home occasional travel
  • Contract: Full-Time Ongoing
  • Salary: Social Community Home Care and Disability Services Industry Award 2010 Level 3 from $38.65 per hour Super
  • Benefits: Salary packaging up to $18550 paid parental leave career development

About Us

For over 140 years we have been working at the forefront of gender equality through our housing community programs and purpose is making young womens leadership and womens housing our priority for gender equity in Australia. Learn more about us here.

About the team

Our Housing Services and Systems Team provides high quality administrative and systems support playing a crucial role in sustaining successful tenancies and ensuring smooth housing operations.

About the role

As the Housing Services and Systems Administrator youll play a key role in housing operations by providing high-quality systems and administrative support including managing processes and procedures referrals and allocations and system administration

In this role you will be responsible for:

  • Resident Management: Managing referrals assessments allocations and property condition records.
  • Stakeholder Engagement: Building strong relationships with internal teams and external partners.
  • Administration: Overseeing program administration reporting and policy updates.
  • Systems Improvement: Supporting the development of housing systems and procedures.
  • Team Support: Coaching team members to ensure consistent high-quality service.

About You

The ideal applicant will have:

  • Proven experience in office management admin support and basic financial procedures.
  • Technology proficient in the use of Property Housing or Tenancy Management systems Dynamics 365 or other similar CRM systems is desirable
  • Awareness of homelessness issues and ability to engage with diverse communities.
  • Holds a valid Drivers Licence and Working with Children/Vulnerable People Check and complies with Multi Agency Risk Assessment and Management (MARAM) Framework

For more information about this role please refer to the position description linked below.

Dont meet every single requirement At YWCA Australia we are dedicated to building a diverse inclusive and authentic workplace. If this role speaks to you but your past experience doesnt align perfectly we encourage you to apply anyway.

Why The Y

At YWCA Australia our culture - The Y Way - is grounded in intersectional feminism and guided by our values: Striving for Equality Acting from the Heart Working Better Together.

In our most recent culture survey (with 78% team member participation) our people told us:

  • 93% would recommend YWCA as a great place to work
  • 97% know our values
  • 93% know how to bring those values to life in their work
  • 95% said their leader consistently reflects our values in their behaviour and interactions
  • 96% feel supported by their team
  • 95% felt able to take time out when needed

Ready to join a team that makes a difference

We want to hear from you!

Click Apply to submit your resume and a cover letter outlining why you are the ideal candidate for this role!

Applications close on14 December 2025.

Were excited to find the right fit and will be reviewing applications as they come in. Submit yours early for priority consideration as the role may close before the advertised deadline.

Please connect with us at any time during the recruitment process if you require assistance to fully participate.

Please note that preferred candidates must hold or be willing to obtain a valid National Police Check a state-based Working with Children Permit valid Drivers Licence and complete a medical declaration.


Required Experience:

Unclear Seniority

Join a feminist organisation committed to creating a future where gender equality is a reality. Use your strong system administration skills to support individuals experiencing or at risk of homelessness.Location: Wurundjeri Country MelbourneHybrid: Office work from home occasional travelContra...
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About Company

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YWCA Australia is a national not-for-profit organisation that has specialised in supporting women for over 140 years.

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