Key Responsibilities:
- Manage and resolve complex issues for the ServiceNow Technical Support team focusing on performance and instance availability
- Serve as the final point of escalation within the technical support department
- Mentor junior team members on various technologies
- Quickly gain and apply understanding of the ServiceNow platform
- Interact directly with customers requiring strong interpersonal and technical skills
- Work flexible hours including evenings weekends and holidays as needed
Qualifications :
Batchelor of engineering / power department
Good command at English language
skillful at using computer
Additional Information :
He should have at least two years experience in the same position in similar property
Remote Work :
No
Employment Type :
Full-time
Key Responsibilities:Manage and resolve complex issues for the ServiceNow Technical Support team focusing on performance and instance availabilityServe as the final point of escalation within the technical support departmentMentor junior team members on various technologiesQuickly gain and apply und...
Key Responsibilities:
- Manage and resolve complex issues for the ServiceNow Technical Support team focusing on performance and instance availability
- Serve as the final point of escalation within the technical support department
- Mentor junior team members on various technologies
- Quickly gain and apply understanding of the ServiceNow platform
- Interact directly with customers requiring strong interpersonal and technical skills
- Work flexible hours including evenings weekends and holidays as needed
Qualifications :
Batchelor of engineering / power department
Good command at English language
skillful at using computer
Additional Information :
He should have at least two years experience in the same position in similar property
Remote Work :
No
Employment Type :
Full-time
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