IT Intern
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
The IT Intern will play a key supporting role in daily operations. This position is designed to assist in maintaining smooth IT functions while allowing the IT lead to focus on high-priority infrastructure projects ongoing network migration and alignment with Accor compliance standards.
Specific Responsibilities:
- Provide first-level support for basic IT issues including troubleshooting hardware software and connectivity problems.
- Diagnosing and resolving technical issues related to hardware software and network connectivity.
- Monitoring system performance and identifying potential issues to ensure optimal functionality.
- Assisting with the implementation and maintenance of network infrastructure throughout the hotel including cabling and equipment setup.
Other Responsibilities:
- Creating training materials and documentation for end-users on various IT topics.
- Maintaining accurate records of hardware and software inventory network configurations and other relevant information.
- Providing administrative support to the IT team such as preparing managing emails and handling help desk tickets.
- Researching new technologies and potential solutions to address technical challenges.
Qualifications :
- Minimum Matric (Grade 12)
- Enrolled in or recently graduated from a IT qualification in Information Systems Computer Science or Technical Qualifications in Information Technology.
- Sound understanding of computer hardware software and networking concepts
- Ability to analyse and troubleshoot technical issues effectively.
- Strong written and verbal communication skills to interact with team members end-users and guests
- Ability to manage tasks prioritise work and maintain accurate records.
- Ability to work effectively as part of a team and collaborate with others.
- The IT field is constantly evolving so interns need to be able to adapt to new technologies and learn quickly.
- Important for accuracy and quality in technical work.
- May be needed for interacting with users.
- Prior internship experience (advantage)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Campaigns
- Abinitio
- AutoCAD 3D
- Hardware & Networking
- Customer Support
- Arabic
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
