Senior Software Engineer R&R

Emplifi is a leading unified customer engagement platform that empowers more than 20000 of the worlds top brands including McDonalds Ford Motor Company and Delta Air Lines to deliver connected empathetic experiences across marketing commerce and care. With integrated solutions for social media marketing social commerce customer care and unified analytics powered by AI Emplifi enables brands to deepen customer relationships drive product sales and strengthen loyalty. Headquartered in New York Emplifi is a trusted partner to major digital and social platforms including Google Meta LinkedIn TikTok and Snapchat. Learn more at .

About Ratings & Reviews

Emplifis Ratings & Reviews platform helps brands collect and showcase customer feedback to build trust and boost conversions. Its Speedflex widgets load 85% faster and support a range of review types including visual content and Q&A. The platform simplifies review collection and integrates easily across email SMS apps and loyalty programs. With customizable designs strong moderation tools and deep analytics businesses can manage reviews effectively and gain insights into customer sentiment.

About Position

As a Software Engineer you will play a vital role in building and maintaining applications and back-end services of the Rating and Reviews (R&R) product within the Social Commerce group. We are looking for someone with prior Engineering experience ideally within the E-commerce and SaaS space.

The Software Engineers primary focus will be on web services mostly built with Java. Scalability and quality of performance will be of utmost importance as we continue to scale and integrate our services into the broader Emplifi Suite.

This role will require a deep technical understanding of our system and products to effectively execute while providing insightful product and user focused decision making when needed. They will work closely with Design Product and DevOps to develop and maintain our embedded content galleries as well as our management dashboard used by hundreds of major brands across the world.

What Youll Do Here

• Work closely with designers PMs and engineers to tackle challenging problems in the Collect manage and display high-quality product reviews Q&As checkout comments and seller ratings that drive conversions and engagement at the point of purchase from start to finish
• Collaborate and extend projects across a variety of R&R services including scalable back-end APIs embedded widgets integrations with e-commerce platforms email and sms providers etc
• Consistently challenge and influence the direction of our product offerings with confidence through both technical and user-focused thinking
• Architect and develop high-performance highly available and secure software solutions that scale to millions of users leveraging your full-stack expertise to drive continuous innovation and efficiency
• Communicate effectively with product management design teams architects and other development and technical teams to ensure our customers receive maximum value from our product offerings.
• Apply your infrastructure and scripting knowledge to support team-wide DevOps initiatives and engineer enablement work
• Take ownership of system reliability by diagnosing and resolving bugs and issues that emerge from real-world usage and customer interactions ensuring a seamless user experience.
• Use your experience to expand engineering best practices documentation and other key processes for our growing team

What Youll Bring to Us

• Developer who enjoys technical challenges and is eager to learn and explore various technologies in full-stack development.
• Solid JEE foundation Experience with Groovy Grails or Spring Boot.
• Experience with event-driven architecture and messaging systems such as Apache Kafka.
• Familiarity with search technologies like OpenSearch or Elasticsearch.
• Strong skills in SQL Hibernate and Spring Core with experience in relational databases. Familiarity with NoSQL data stores is a plus
• Strong knowledge of web standards and advanced front-end technologies including JavaScript jQuery or other frameworks like Bootstrap or Angular
• Experience with eCommerce platforms such as Shopify Salesforce Commerce Cloud BigCommerce or Magento would be a plus
• Experience with microservices architecture
• Experienced in Agile project frameworks and familiar with work management tools such as Jira
• Very proactive approach to solving problems
• Excellent communication skills written and verbal. Ability to write documentation clearly and concisely and to communicate well with non-IT personnel

What We Offer

• International fast-paced and rapidly growing environment
• Multisport card
• Unlimited Personal Time Off Sick days & Community days
• Maternity and Parental Benefit
• Flexible environment with the possibility of home office working
• Chance to work with the worlds biggest brands at the CX tech leader
• Agile and open-minded culture with high levels of trust and flexibility
• Opportunity for professional growth and development
• Possibility to learn new and cutting-edge technologies in an environment that encourages new ideas
• Work in an international environment in our new modern offices in Karlín with our big terrace and our own grill
• Theres more as well! Speak with us to find out all the details!

Required Experience:

Senior IC