Digital Solutions Business Analyst

AECOM is seeking for a forward-thinking Digital Business Analyst to join our team and play a key role in shaping how we design build and optimise our digital engineering this role youll work closely with customers and cross-functional teams to gather requirements analyse complex business processes and translate data into actionable solutions that drive efficiency and innovation. Youll lead the creation of system documentation support user testing champion best-practice digital processes and help implement new technologies including advanced analytics AI and automation. If youre a strong communicator with a passion for problem-solving data-driven decision-making and creating impactful digital solutions wed love to hear from you

Role responsibilities: 

Work closely with our customers to drive requirement gathering for digital engineering products ensuring alignment with business objectives and user needs.

Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data utilising advanced analytics tools and methodologies.

Serve as thought leader for technical business processes developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels.

Create and implement precise management plans for every project with attention to transparent communication at all levels including stakeholders team members and end-users.

Perform evaluate and communicate thorough quality assurance at every stage of systems development ensuring adherence to industry standards and best practices.

Determine and develop user requirements for systems in production to ensure maximum usability and optimal user experience.

Conduct in-depth analysis of business processes and workflows to identify areas for improvement and automation opportunities.

Collaborate with cross-functional teams to design and implement innovative digital solutions that address complex business challenges.

Develop and maintain comprehensive documentation including business requirements functional specifications and process flow diagrams.

Facilitate workshops and meetings to gather insights resolve conflicts and build consensus among diverse stakeholders.

Perform cost-benefit analyses for proposed digital solutions and present findings to senior management for decision-making.

Stay current with emerging technologies and industry trends recommending potential applications to enhance business operations.

Provide training and support to end-users on new systems and processes ensuring smooth adoption and maximising ROI.

Monitor and analyse key performance indicators (KPIs) to measure the success of implemented solutions and identify areas for continuous improvement.

Collaborate with data scientists and IT teams to leverage advanced analytics machine learning and AI technologies in business process optimisation.

Qualifications :

Minimum requirements:

A few years of proven experience in an analytics and systems development capacity

Proven analytical abilities

Practical experience generating process documentation and reports

Excellent communicator with the ability to translate data into actionable insights

Strong working knowledge of relevant Microsoft applications including Visio

Proven capabilities in project and user-testing management

Proven development of innovative and impactful systems solutions

Extensive experience with data visualisation

Highly proficient technical writing capabilities

Preferred Qualifications:

Bachelors or Masters degree in IT or Computer Science

Additional Information :

About AECOM

AECOM is the worlds trusted infrastructure consulting firm delivering professional services throughout the project lifecycle from advisory planning design and engineering to program and construction management. On projects spanning transportation buildings water new energy and the environment our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise a culture of equity diversity and inclusion and a commitment to environmental social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether youre working from an AECOM office remote location or at a client site you will be working in a dynamic environment where your integrity entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace where we invite everyone to bring their whole selves to work using their unique talents backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation benefits and well-being programs to meet the diverse needs of our employees and their families. Were the worlds trusted global infrastructure firm and were in this together your growth and success are ours too.

Join us and youll get all the benefits of being a part of a global publicly traded firm access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer we believe in each persons potential and well help you reach yours.

We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition who meet the minimum/essential criteria for the role. Please let us know using this email address   if you would like to apply through the Disability Confident Interview Scheme.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time