Operations Strategy Execution Manager
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title:
Operations Strategy Execution ManagerLocation:
TX - Dallas/IrvingWhat youll do:
As an Operations Strategy & Execution Manager youll conduct detailed assessments of our current operation process on an ongoing and regular basis. Youll work with various departments to enhance and streamline the operations process for AmeriHome. Youll maintain a consistent and constant flow of communication with team members and managers. Youll participate in managing various vendors addressing reporting needs and leading user acceptance testing on different applications.- Map end-to-end workflows (source docs field source impacts to other roles alerts business rules etc.). Identify opportunities to streamline process reduce cycle times improve ILQA and QC quality.
- Identify opportunities between operations and training team (Gap analysis). Coordinate application release impacts with the Training team; assist with creation of job aids as applicable.
- Enhance user experience with Encompass and implement permanent fixes for workarounds. Identify opportunities to leverage automation with AI robotics/machine learning. Find and vet out vendors to this regard.
- Identify risks in our process (HMDA CFPB TRID etc). Create and present relevant information (trends accomplishments opportunities etc.) as needed for management meetings. Act as a liaison between operations and BSA/BI.
What youll need:
- 5 years of related experience in Process Analysis Process Ownership or similar field.
- High school diploma required; Bachelors degree in related field preferred.
- Intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending including; sales operations capital markets and/or other residential mortgage products and services.
- Entry level knowledge of applicable regulatory and legal compliance obligations rules and regulations industry standards and practices.
- Intermediate to advanced experience with Microsoft SQL Server and Excel VBA.
- Intermediate to advanced experience with mortgage software (Encompass).
- Advanced speaking and writing communication skills.
Benefits youll love:
We offer all the important things youd want like competitive salaries an ownership stake in the company medical and dental insurance time off a great 401k matching program tuition assistance program an employee volunteer program and a wellness addition youll have the opportunity to bolster your business knowledge learning the ins and outs of how successful companies operate and manage their finances giving you invaluable hands-on experience to help grow your career!
About the company:
AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona Alliance Association Bank Bank of Nevada Bridge Bank First Independent Bank and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race sex color religion age nation origin marital status disability protected veteran status sexual orientation gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying please email or call . When contacting us please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
Western Alliance Bancorporation
Required Experience:
Manager
Key Skills
- Marketing
- Data Visualization
- Tableau
- Customer Segmentation
- Microsoft Powerpoint
- Investment Banking
- Strategic Planning
- Financial Modeling
- Customer relationship management
- Management Consulting
- Google Suite
- Analytics
