Technical Writer

Cohesity is the leader in AI-powered data security. Over 13600 enterprise customers including over 85 of the Fortune 100 and nearly 70% of the Global 500 rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas enterprise data protection business the companys solutions secure and protect data on-premises in the cloud and at the edge. Backed by NVIDIA IBM HPE Cisco AWS Google Cloud and others Cohesity is headquartered in Santa Clara CA with offices around the globe.

Weve been named a Leader by multiple analyst firms and have been globally recognized for Innovation Product Strength and Simplicity in Design and our culture.

Want to join the leader in AI-powered data security

Cohesity is dedicated to radically simplifying the way organizations secure and manage their data while also unlocking limitless value from it. As a recognized leader in data security and management we make it straightforward for organizations to secure protect manage and derive value from their data whether it resides in the data center at the edge or in the cloud. At Cohesity we are a team of builders and go-getters who are committed to always doing the right thing. We value diversity and encourage you to come as you are believing that our differences make us stronger.

We are seeking a Technical Writer with strong skills in information development content design and editorial work. As a member of our Content Experience team you will be responsible for setting up configuring validating and developing content for our industry-leading AI-powered data security and management solutions. These solutions are driving the adoption and growth of our revolutionary Software-defined and SaaS offerings. Your expertise will be vital in accelerating and expanding our rapidly growing business.

How Youll Spend Your Time Here

• Create and continually improve world-class product documentation for software hardware and developer tools.
• Deliver an exceptional Out of the Box Experience (OOBE) for customers through UX content design product tours in-app help and documentation using precise and effective language.
• Act as the first customer for Cohesity products and features to ensure that your technical content provides the best user experience by being hands-on during documentation.
• Develop both intent-based and topic-based technical content.
• Write user-friendly technical content that explains complex information clearly concisely and without jargon.
• Plan author and test technical content for end users working closely with other writing team members to maintain consistency in detail style and presentation.
• Manage the complete lifecycle of production publication and maintenance of technical information.
• Respond to documentation feedback from both internal and external customers to deliver complete accurate and usable content.

WED LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING

• Education: Bachelors degree (BS or BA) in English Computer Science or Engineering.
• Experience: 6 to 10 years of experience in technical writing specifically developing software and hardware documentation for global audiences.
• Exceptional Writer: Proven experience in both business-to-business and consumer content with a portfolio that demonstrates clean compelling and conversational writing.
• Top-Notch Editor: Attention to style rules and detail with a keen eye for spotting and correcting errors.
• Customer Empathy: Ability to research and develop customer-focused content with a deep understanding of audience needs and interests
• Visual Thinker: Ability to present and explain complex content visually through schematics block diagrams animations and gifs as appropriate.
• Always a Student: Enthusiasm for learning new technologies and sourcing reputable information for instructional content.
• Autonomy: Works independently with minimal supervision quickly developing independence in new tasks and exercising good judgment.
• Versatility: Adapts quickly to changing requirements communicates impacts negotiates next steps and supports change to achieve team and organizational goals.
• Demonstrated ability to leverage AI tools to enhance productivity streamline workflows and support decision making

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us atCOHESITY or for assistance.

In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

Interested candidates based outside of the designated areas are welcome to apply provided they have the right to work in the job location.