Associate AI QA Engineer

At Anaplan we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers success and to our Winning Culture.

Our customers rank among the whos who in the Fortune 50. Coca-Cola LinkedIn Adobe LVMH and Bayer are just a few of the 2400 global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas we behave like leaders regardless of title we are committed to achieving ambitious goals and we love celebrating our wins big and small.

Supported by operating principles of being strategy-led values-based and disciplined in execution youll be inspired connected developed and rewarded here. Everything that makes you unique is welcome; join us and lets build whats next - together!

Werepioneering a new role focused exclusively on quality assurance for GenAI systems. As our AI QA Engineer youll develop testing strategies evaluation frameworks and quality metrics specifically designed for LLM-powered applications. This role requires a unique blend of QA expertise understanding of GenAI behaviour and automation skillsto ensure our AI features are reliable accurate and trustworthy.

Your Impact

• Design and implement comprehensive testing strategies for GenAI features including conversational AI agenticsystems and LLM-powered workflows
• Develop automated test suites for prompt testing including regression tests that detect unintended changes inmodelbehaviour
• Create evaluation frameworks to measure GenAI quality across multiple dimensions (accuracy relevance safetyconsistency latency)
• Build andmaintaintest datasets and golden examples thatrepresentdiverse user scenarios and edge cases
• Implement monitoring and alerting systems to detect quality degradation in production GenAI features
• Perform adversarial testing toidentifypotential failures hallucinations biases or security vulnerabilities in AIsystems
• Collaborate with engineers to define acceptance criteria and quality gates for AI feature releases
• Develop tools and frameworks that make it easy for engineers to test their GenAI implementations
• Conduct user acceptance testing and gather feedback on AI feature performance from internal users
• Document testing procedures known issues and quality metrics in clear accessible formats
• Partner with Product and Design teams to ensure AI features meet user experience standards
• Stay current with GenAI testing methodologies tools and industry best practices

Your Qualifications

• 3 years of QA or test engineering experience preferably with AI/ML systems.
• Strong understanding of GenAI technologies including LLMs prompt engineering and AI application patterns
• Experience with test automation frameworks and scripting (Python JavaScript SeleniumPytest)
• Knowledge of software testing methodologies (functional integration regression performance security testing)
• Ability to design test cases and evaluation criteria for non-deterministic systems
• Strong analytical and problem-solving skills with attention to detail
• Experience with API testing tools (Postman REST Assured) and backend testing
• Familiarity with CI/CD pipelines and automated testing integration
• Excellent communication skills for documenting issues and collaboration

Preferred Qualifications

• Experience testing conversational AI chatbots or agentic systems
• Knowledge of ML model evaluation metrics and techniques
• Familiarity with LLM evaluation frameworks (LangSmithPromptFoo Ragas)
• Experience with performance testing and load testing AI APIs
• Understanding of responsible AI principles including fairness transparency and safety testing
• Background in enterprise software or SaaS QA
• Experience with test management tools (TestRail Zephyr Jira)
• Knowledge of security testing methodologies for AI systems
• Scripting experience with Python including working with LLM APIs

What Makes This Role Exciting

• Define QA practices for GenAIapplications
• Work oncutting-edgeAI technologies and help ensuretheyrereliable and trustworthy
• Shape quality standards that willimpactmillions of enterprise users
• Collaborate closely with engineers data scientists and product teams
• Growexpertisein a highly specialized and increasingly important domain
• Influence the entire AI product development lifecycle from design to release
• Join a team that values quality as a first-class concern not an afterthought

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Our Commitment to Diversity Equity Inclusionand Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce enhances trust with our partners and customers and drives business success. Build your career in a place where diversity equity inclusion and belonging arent just words on paper this is what drives our innovation its how we connect and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued regardless of gender identity or expression sexual orientation religion ethnicity age neurodiversity disability status citizenship or any other aspect which makes people unique. We hire you for who you are and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Fraud Recruitment Disclaimer

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals mainly through telephone calls emails and correspondence claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

Anaplan does not:

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

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