Coordinator, UI Health Care Badge Center
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Job Location:
Monthly Salary:
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
The Coordinator UI Health Care Badge Center provides administrative operational and reporting support for University ID Card Programs. This position combines front-line customer service with back-end data management quality assurance and process improvement. Responsibilities include ID card production daily center operations inventory oversight reporting and resolution of complex issues. The role requires independent decision-making strong communication skills and a commitment to accuracy and service excellence. This position is not eligible for University sponsorship for employment authorization.
Duties to Include:
Issue UI Health Care ID badges and Iowa One cards to students faculty staff and affiliates within established policies and guidelines.
Ability to troubleshoot system and hardware issues during production.
Respond to in-person phone and email inquiries and requests regarding issues related to ID cards and UBill accounts.
Assist with training supervision scheduling and evaluation of student employees and support staff; monitor compliance with FERPA University policies and applicable regulations.
Performs all aspects of administrative support for a location or a department.
Location: General Hospital
Schedule: Monday through Friday 7:30am-4:30pm
For a full job description please send an e-mail to the contact listed below.
Required Qualifications:
Bachelors degree in a business related major or an equivalent combination of education and experience.
Minimum of six months administrative related or program experience including experience providing excellent customer service.
Demonstrated excellent written and verbal communication and interpersonal skills.
Demonstrated ability to meet deadlines balance multiple priorities and ensure a high level of accuracy in work produced.
Ability to apply logic and deductive reasoning to problems with varying levels of complexity.
Proficiency with computer software applications such as Microsoft Word Excel and Outlook.
Ability to work with a variety of groups of staff at all levels of an organization demonstrated ability to collaborate effectively.
Desired Qualifications:
Working knowledge of relational database systems.
Some knowledge of University and UIHC systems policies procedures and regulations.
Experience using MAUI ERMA Workflow or other higher education administrative information systems.
Demonstrated commitment to quality of work operational excellence and customer experience.
Position and Application Details:
In order to be considered for an interview applicants must upload the following documents and mark them as a Relevant File to the submission:
Resume
Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions please contact Brooke McMurl at or .
This position is fully on-campus.
Joining the University of Iowa means becoming a vital part of the Hawkeye community where your work directly impacts education research and student success.
Enjoy exceptional health coverage university-paid life insurance robust retirement plans and generous leave policies. Benefit from 24/7 support services well-being resources and access to UI Health Care specialists. Grow professionally with advanced training leadership development and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium Big Ten athletics top-ranked public schools and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
Required Experience:
IC
Key Skills
- EMR Systems
- Employee Relations
- Typing
- Patient Care
- Clerical Experience
- HIPAA
- Computer Skills
- EMT Experience
- Medical Terminology
- Transcription
- Epic
- Phone Etiquette
About Company
The University of Iowa is a top-tier public research university in Iowa City—home to more than 32,000 students, offering world-class programs across 200+ fields of study, renowned especially for its creative writing, acclaimed medical center, and balanced excellence in the arts and sc ... View more
