- 5 years of hands-on ServiceNow development or administration experience.
- Experience with ServiceNow AI Control Tower (AICT) or related automation frameworks.
- Familiarity with ServiceNow ITSM ITOM and ITAM modules.
- Understanding of AI/ML concepts predictive intelligence and workflow automation.
- Experience integrating ServiceNow with AI and automation tools (e.g. UiPath Azure AI OpenAI API AWS AI).
- Excellent communication and problem-solving skills.
Preferred Qualifications - Experience implementing ServiceNow Generative AI Controller or Now Assist features.
- Familiarity with AI governance and monitoring frameworks.
- Exposure to Agile / DevOps methodologies and CI/CD pipelines in ServiceNow.
- Scripting knowledge (JavaScript GlideScript Python preferred).
- ServiceNow certifications (CSA CAD ITSM or AI/ML Specialist) are highly desirable.
- Exposure to banking risk data / risk assessment projects.
5 years of hands-on ServiceNow development or administration experience. Experience with ServiceNow AI Control Tower (AICT) or related automation frameworks. Familiarity with ServiceNow ITSM ITOM and ITAM modules. Understanding of AI/ML concepts predictive intelligence and workflow automation. Expe...
- 5 years of hands-on ServiceNow development or administration experience.
- Experience with ServiceNow AI Control Tower (AICT) or related automation frameworks.
- Familiarity with ServiceNow ITSM ITOM and ITAM modules.
- Understanding of AI/ML concepts predictive intelligence and workflow automation.
- Experience integrating ServiceNow with AI and automation tools (e.g. UiPath Azure AI OpenAI API AWS AI).
- Excellent communication and problem-solving skills.
Preferred Qualifications - Experience implementing ServiceNow Generative AI Controller or Now Assist features.
- Familiarity with AI governance and monitoring frameworks.
- Exposure to Agile / DevOps methodologies and CI/CD pipelines in ServiceNow.
- Scripting knowledge (JavaScript GlideScript Python preferred).
- ServiceNow certifications (CSA CAD ITSM or AI/ML Specialist) are highly desirable.
- Exposure to banking risk data / risk assessment projects.
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