ServiceNow Event Management Integration Specialist

Durham, NC - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Hello There

Wish you a Happy Tuesday

My name is Yashmita and I am a Technical Recruiter at Kanak IT Services LLC. I am reaching out to you regarding the following job opportunity. If you are interested kindly reply to this email with your updated resume.

JOB TITLE: SERVICENOW EVENT MANAGEMENT INTEGRATION SPECIALIST

LOCATION: DURHAM NC - 2 DAYS REMOTE 3 DAYS ONSITE (LOCALS ONLY)

DURATION: 6 MONTHS

Include:

DOB (Month/Day)

Last 4 of SSN

Copy of Visa

Overview:

We are looking for a skilled ServiceNow professional to implement and configure Event Management integration with Microsoft System Center Operations Manager (SCOM). This role ensures seamless event ingestion correlation and alerting within the ServiceNow platform to improve incident response and operational visibility.

Key Responsibilities:

Configure ServiceNow Event Management to receive and process alerts from SCOM.
Set up MID Server and Event Connector for secure communication between SCOM and ServiceNow.
Define and implement event rules alert correlation and deduplication logic.
Map SCOM alerts to appropriate CI classes in the CMDB for accurate impact analysis.
Create operational dashboards and event filters for real-time monitoring.
Collaborate with infrastructure and monitoring teams to validate event flow and troubleshoot integration issues.
Document integration steps workflows and best practices for ongoing support.

Required Skills:

Hands-on experience with ServiceNow Event Management and IntegrationHub.
Strong knowledge of SCOM architecture and alerting mechanisms.
Familiarity with MID Server configuration and event connectors.
Understanding of CMDB relationships and impact analysis.
Ability to design event correlation rules and remediation workflows.
Excellent troubleshooting and communication skills.

Preferred Qualifications:

ServiceNow Certified Implementation Specialist Event Management.
ITIL Foundation level knowledge
Experience with other monitoring tools (e.g. Cisco DNA ServiceNow ACC Dynatrace) and integrations with ServiceNow.
Knowledge of ITOM Suite (Discovery Service Mapping).

Hello There Wish you a Happy Tuesday My name is Yashmita and I am a Technical Recruiter at Kanak IT Services LLC. I am reaching out to you regarding the following job opportunity. If you are interested kindly reply to this email with your updated resume. JOB TITLE: SERVICENOW EVENT MANAGEMENT INT...