Job Description Summary
Job Description Summary
#LI-Hybrid This role is based in Taipei Taiwan. Novartis is unable
to offer relocation support for this role: please only apply if this location is accessible for you.
The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.
Job Description
Major accountabilities:
Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions
Drive sales performance through the skillful orchestration of positive customer experiences
Engage in value-based conversations (in-person and virtually) to understand critical customer challenges decision-drivers pain points and opportunities. Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences leveraging available content and multiple engagement channels
Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis -Deliver memorable customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient right time)
Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations -Leverage available data sources to create dynamically prioritize and adjust relevant territory account and customer interaction plans
Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content campaigns and interaction plans -Deliver Value to Customers and Patients -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
Distribution of marketing samples (where applicable)
Key performance indicators:
Minimum Requirements:
Work Experience:
At least2-year experience in the field of oncology. Focus on Hematology disease area is a plus.
Established Network to target Customer Group desirable.
Specific Product knowledge desirable.
Sales in Healthcare / Pharma / related business.
Skills:
Languages :
Skills Desired
Account Management Commercial Excellence Communication Compliance Conflict Management Cross-Functional Work Customer Insights Ethics Healthcare Industry Influencing Skills Negotiation Sales Technical Skills
Required Experience:
Senior IC
Job Description SummaryJob Description Summary#LI-Hybrid This role is based in Taipei Taiwan. Novartis is unableto offer relocation support for this role: please only apply if this location is accessible for you.The Sales Representative is a leading driver of our customer interactions and sales perf...
Job Description Summary
Job Description Summary
#LI-Hybrid This role is based in Taipei Taiwan. Novartis is unable
to offer relocation support for this role: please only apply if this location is accessible for you.
The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.
Job Description
Major accountabilities:
Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions
Drive sales performance through the skillful orchestration of positive customer experiences
Engage in value-based conversations (in-person and virtually) to understand critical customer challenges decision-drivers pain points and opportunities. Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences leveraging available content and multiple engagement channels
Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis -Deliver memorable customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient right time)
Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations -Leverage available data sources to create dynamically prioritize and adjust relevant territory account and customer interaction plans
Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content campaigns and interaction plans -Deliver Value to Customers and Patients -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
Distribution of marketing samples (where applicable)
Key performance indicators:
Minimum Requirements:
Work Experience:
At least2-year experience in the field of oncology. Focus on Hematology disease area is a plus.
Established Network to target Customer Group desirable.
Specific Product knowledge desirable.
Sales in Healthcare / Pharma / related business.
Skills:
Languages :
Skills Desired
Account Management Commercial Excellence Communication Compliance Conflict Management Cross-Functional Work Customer Insights Ethics Healthcare Industry Influencing Skills Negotiation Sales Technical Skills
Required Experience:
Senior IC
View more
View less