Membership Sales Associate

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profile Job Location:

Oshawa - Canada

profile Hourly Salary: $ 18 - 45
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

About Orangetheory Fitness:
Orangetheory Fitness is a leading fitness brand offering a science-backed full body workout. Our goal is to help members achieve their fitness goals while fostering a welcoming supportive community. We pride ourselves on offering a high-energy results-driven experience and were looking for a motivated Membership Sales Associate to join our team.

Position Overview:
As a Membership Sales Associate at Orangetheory Fitness you will be the first point of contact for prospective members and play a key role in driving membership sales and studio growth. You will be responsible for driving membership sales providing excellent customer service by building strong relationships with current and prospective members and maintaining the cleanliness and organization of the studio. Your role is critical in creating a welcoming atmosphere engaging with members and promoting Orangetheorys fitness philosophy. You will also assist with community outreach events to expand the brands reach. Youll work alongside a dedicated team to build relationships with current and potential members to help them make informed decisions about their fitness journey.

Key Responsibilities:

  • Drive membership sales through effective lead generation phone calls follow-ups and in-person consultations.
  • Develop and maintain relationships with prospective and current members.
  • Conduct studio tours educating potential members about the Orangetheory Fitness philosophy classes and membership options.
  • Provide information on the benefits of joining including membership pricing and promotional offers.
  • Close sales and meet or exceed individual and team membership goals.
  • Follow up with leads to ensure a smooth onboarding process and answer any questions potential members may have.
  • Assist in membership retention efforts by maintaining strong communication and providing ongoing support to current members.
  • Collaborate with the fitness team to enhance the member experience and foster a positive studio culture.
  • Maintain a high level of product knowledge regarding membership options fitness programs and related services.
  • Process membership contracts and payments in an accurate and timely manner.
Studio Maintenance:
  • Maintain a clean organized and welcoming studio environment including cleaning equipment restocking supplies and tidying up after classes.
  • Represent Orangetheory Fitness at health fairs local events and other promotional opportunities in the community.
  • Maintain a clean organized and welcoming studio environment including cleaning equipment restocking supplies and tidying up after classes.
  • Ensure that all areas of the studio including the front desk bathroom and fitness floor meet cleanliness standards.
  • Monitor equipment and report any issues to management ensuring that the studio remains in top condition for classes and members.
  • Assist with setting up or breaking down equipment for classes or events as needed.

  • Community Outreach & Events:

    • Assist and participating in local community outreach events to increase brand visibility and attract new members.
    • Represent Orangetheory Fitness at health fairs local events and other promotional opportunities in the community.

  • Additional Responsibilities:

    • Maintain up-to-date knowledge of membership pricing promotional offers and the Orangetheory Fitness program.
    • Process membership contracts payments and cancellations in a timely and accurate manner.
    • Help promote and encourage member participation in challenges workshops or special events.
    • Collaborate with the team to create an exceptional member experience and maintain a positive energetic studio culture.
Qualifications:

  • Educational Requirements:

    • Post Secondary Education diploma or equivalent required (Bachelors degree in business marketing or related field is an asset).

  • Sales Experience:

    • Minimum of 1-2 years of experience in a sales-driven environment is required
    • Proven track record of meeting and exceeding sales goals.
    • Experience in lead generation follow-up and closing sales.
    • Strong understanding of customer relationship management (CRM) tools is a plus.

  • Customer Service:

    • Excellent communication and interpersonal skills with the ability to engage and build rapport with a diverse group of people.
    • A passion for fitness and helping others improve their health and wellness.
    • Ability to handle objections and overcome challenges while maintaining a positive attitude.

  • Fitness Knowledge:

    • Basic knowledge of fitness concepts and the ability to explain the benefits of Orangetheory Fitness unique approach to health and wellness.
    • A willingness to learn and develop deeper knowledge about the fitness industry and Orangetheorys offerings.
  • Additional Skills:

    • Ability to work well both independently and as part of a team.
    • Strong organizational skills and ability to manage multiple tasks efficiently.
    • Comfortable with basic computer skills and using CRM software.
Personal Attributes:

  • Friendly approachable and enthusiastic with a passion for fitness and member engagement.
  • Motivated self-starter who thrives in a fast-paced sales-driven environment.
  • Ability to connect with people and build meaningful relationships.
  • Strong attention to detail and commitment to maintaining a clean and professional studio environment.
Physical Requirements:

  • Ability to stand for long periods and assist with light lifting of equipment or studio supplies.
  • Comfortable working in a fast-paced active environment.
Schedule Requirements:

  • Flexible availability to work a variety of shifts including weekdays weekends and some evenings.
  • Ability to work at local community outreach events and other promotional activities outside of regular studio hours.
Benefits:

  • Competitive base pay commission structure with uncapped earning potential.
  • Complimentary Orangetheory Fitness membership and discounts on retail products.
  • Ongoing training in sales fitness and customer service.
  • Opportunities for career growth and advancement within the Orangetheory Fitness network.
  • Supportive and dynamic team environment focused on success and member satisfaction.
How to Apply:
If you are passionate about fitness have a strong sales background and thrive in a customer-focused environment we want to hear from you! Submit your resume and a cover letter detailing your sales experience and why youre excited to join the Orangetheory Fitness team.

Compensation: $18.00 - $45.00 per hour



Jobs That Make a Real Difference

About Us

Orangetheory is a science-based full-body workout that uses technology to measure performance so members can prove they are a 60-minute class led by a highly trained and certified coach members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact our brand purpose is tohelp people live longer more vibrant lives. When we help our members to put in the work at our studios they will experience benefits in their day-to-day. They will be physically stronger but beyond that they will notice improvements to their mood cognition sleep and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease chronic illness depression and even heartbreak and the loss of loved ones. Theyll simply have the energy to play with their grandchildren run a 5K or go hiking. When we can help our members to take care of their body and mind amazing things can happen.More Orangetheory More LIFE.

Diversity Equity and Inclusion

Orangetheory is committed to encouraging facilitating and upholding an environment centered on diversity equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing valuing and empowering every employee inspiring a diverse franchise network and uplifting the members and communities we serve. Click here to see more about Diversity Equity and Inclusion at Orangetheory.

OTF Franchisor LLC and its affiliates (OTFF) is the franchisor of the Orangetheory Fitness franchised system. Each Orangetheory Fitness franchised location is independently owned and operated by an independent franchisee. As a service to its independently owned and operated franchisees and for brand management purposes only OTFF may list employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location. Employees at a franchise location are solely and exclusively employed by the Franchisee and are not employees of OTFF.

Des emplois qui contribuent à faire bouger les choses

À propos de nous

Orangetheory est un programme dentraînement complet fondé sur la science qui utilise la technologie afin de mesurer la performance et permettre aux membres de constater leur progrès. Lors dune séance de 60 minutes dirigée par un entraîneur hautement qualifié et certifié les membres doivent passer au moins douze minutes dans la zone orange afin daugmenter leur fréquence cardiaque et de stimuler leur métabolisme. Il en résulte une augmentation de la combustion de calories post-exercice soutenue par la science de la consommation maximale doxygène post-exercice (EPOC). Après douze minutes defforts intenses dans la zone orange le corps brûle des calories supplémentaires pendant que vous récupérez et ce pendant 24 heures.

Notre philosophie

Pour nous la forme physique transcende la perte de poids et la saison du maillot. La mise en forme est un mode de vie. En fait lobjectif de notre entreprise est daider les gens à vivre plus longtemps et plus intensément. Lorsque nous aidons nos membres à donner le meilleur deux-mêmes en studio ils en retirent des avantages au quotidien. Ils deviennent physiquement plus forts mais de plus ils constatent une amélioration de leur humeur de leurs capacités cognitives de leur sommeil de leur bonheur en général et de leur qualité de vie. Cet entraînement modifie réellement le corps au niveau cellulaire et est reconnu pour aider nos membres à surmonter les problèmes de santé les maladies chroniques la dépression et même les ruptures amoureuses et la perte dêtres chers. Nos membres ont ainsi toute lénergie nécessaire pour jouer avec leurs petits-enfants courir un 5 km ou faire de la randonnée. Lorsque nous aidons nos membres à prendre soin de leur corps et de leur esprit il peut se produire des choses extraordinaires. Plus dOrangetheory plus de VIE.

Diversité équité et inclusion

Orangetheory sengage à encourager favoriser et maintenir un environnement centré sur la diversité léquité et linclusion dans tous les aspects de la marque. Nous nous efforcerons de créer une culture durable favorisant un espace sain pour lapprentissage et la croissance la valorisation et lautonomisation de chaque employé linspiration dun réseau de franchises diversifié et le bien-être des membres et des communautés que nous desservons. Cliquez ici pour en savoir plus sur la diversité léquité et linclusion chez Orangetheory.

OTF Canada Inc (OTFC) est une entreprise distincte et différente de ses franchisés. Chaque établissement franchisé Orangetheory FitnessMD est détenu et exploité par un franchisé indépendant. OTFC ne joue aucun rôle dans les décisions en matière de recrutement demploi ou dembauche prises par un franchisé. Les employés dun établissement franchisé sont uniquement et exclusivement employés par le franchisé et ne sont pas des employés dOTFC. OTFC fournit cette plateforme qui permet aux candidats de poser leur candidature pour différents établissements franchisés. Ce service est uniquement offert pour faciliter les démarches des candidats potentiels et en tant que service aux franchisés. OTFC ne participe pas aux décisions relatives à lembauche ni à lemploi dans les établissements franchisés et ne peut confirmer la disponibilité ni lexactitude des offres demploi affichées par les franchisés. En utilisant ce service vous reconnaissez quOTFC ne fait aucune déclaration quant à lexactitude ou à lexistence des offres demploi faites par les franchisés et vous reconnaissez que toutes les discussions et décisions relatives à lemploi seront exclusivement entre vous et le franchisé.


OTF Canada Inc (OTFC) is a distinct and different organization from its franchisees. Each Orangetheory Fitness franchised location is independently owned and operated by an independent franchisee. OTFC plays no role in any recruitment employment or hiring decisions made by a franchisee. Employees at a franchise location are solely and exclusively employed by the Franchisee and are not employees of OTFC. OTFC provides this platform which enables applicants to apply to different franchised locations. This service is provided solely for the convenience of potential applicants and as a service to franchisees. OTFC is not involved in any hiring or employment-related decisions for franchise locations and OTFC is unable confirm the availability or accuracy of posted franchisee job using this service you acknowledge that OTFC takes makes no representations as to the accuracy or existence of job postings made by franchisees and acknowledge that all discussions and decisions relating to employment shall be exclusively between you and the franchisee.

OTF Canada Inc ( OTFC ) est une entreprise distincte et différente de ses franchisés. Chaque établissement franchisé Orangetheory FitnessMD est détenu et exploité par un franchisé indépendant. OTFC ne joue aucun rôle dans les décisions en matière de recrutement demploi ou dembauche prises par un franchisé. Les employés dun établissement franchisé sont uniquement et exclusivement employés par le franchisé et ne sont pas des employés dOTFC. OTFC fournit cette plateforme qui permet aux candidats de poser leur candidature pour différents établissements franchisés. Ce service est uniquement offert pour faciliter les démarches des candidats potentiels et en tant que service aux franchisés. OTFC ne participe pas aux décisions relatives à lembauche ni à lemploi dans les établissements franchisés et ne peut confirmer la disponibilité ni lexactitude des offres demploi affichées par les franchisés. En utilisant ce service vous reconnaissez quOTFC ne fait aucune déclaration quant à lexactitude ou à lexistence des offres demploi faites par les franchisés et vous reconnaissez que toutes les discussions et décisions relatives à lemploi seront exclusivement entre vous et le franchisé.


Required Experience:

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About Orangetheory Fitness:Orangetheory Fitness is a leading fitness brand offering a science-backed full body workout. Our goal is to help members achieve their fitness goals while fostering a welcoming supportive community. We pride ourselves on offering a high-energy results-driven experience and...
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