Communications Manager | Remote

ICF seeks a Communications Manager to work on a national technical assistance project. The purpose of this project is to provide legal services for unaccompanied children from Office of Refugee Resettlement (ORR) care and custody and to expand the legal communitys skills and capacity to provide immigration legal support. The Communications Manager will use his/her expertise to ensure the services are widely promoted to the correct audiences through the development management and troubleshooting of communication and dissemination strategies.

The successful candidate has experience in communication and dissemination. The Communications Manager will work closely with and under the oversight of the Project Director to execute essential communication and outreach strategies through the development and dissemination of high-quality work products.

Key Responsibilities

• Communications Lead responsibilities include:
• In collaboration with the client and project leadership develop and implement a communication plan.
• Implement a comprehensive schedule for rolling out strategies that support effective management of messaging frequency and audience saturation and track reach and engagement.
• Support an array of in-person and technology-based communications solutions to facilitate outreach education and ongoing communication with Post Release Services and unaccompanied children/sponsors.
• Create messaging content and communications tools ensuring that communications are based on a clear understanding of target audiences needs and preferences use engaging and plain language are user-friendly and visually appealing and follow digital and marketing writing best practices.
• Work with the client and project leadership to gather input and feedback on content and strategy and revise as necessary.
• Disseminate content leveraging pre-existing messaging lists and channels where possible including e-mail contact lists and dissemination software to share invitations to training events and promote access to resources tools guidance documents and e-learnings for staff; virtual meeting platforms and registration sites to facilitate opportunities for engagement knowledge and skill building discussion webinars and feedback for staff; and digital content.

Basic Qualifications

• Bachelors degree in social work public administration communications public relations or related field which requires an understanding of written communication.
• A minimum of 7 years of project-related experience developing public facing communications materials.
• A minimum of 2 years experience working with national communication/ dissemination channelsor outreach efforts.
• A minimum of 2 years experience developing communication packages strategies or plans for an organization or project.

Preferred Skills

• Project Management Professional or similar certification
• Education and/or experience in the application of race equity diversity and inclusion of social justice strategies in human service settings.
• Working knowledge of the refugee immigrant and asylee challenges.
• Experience working for a refugee program.

Professional Skills

• Solid team player with proven ability to manage competing priorities perspectives and stakeholder needs.
• Strong analytical problem-solving and decision-making capabilities.
• Ability to deal effectively with rapid change and to prioritize work quickly in response to changing needs.
• Ability to promote and contribute to an equitable and inclusive organizational culture and environment.
• Excellent verbal interpersonal and written communication skills.
• Demonstrated outstanding level of professionalism in providing administrative support including ability to exercise good judgment discretion tact and diplomacy.
• Proficient with MS office applications (i.e. Word Excel and PowerPoint).
• Experience with training curriculum development and facilitation.

Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: