Partnerships Manager (APAC)

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Sales

Job Summary

*This role is NOT vendor partnerships. We are specifically looking for candidates with proven experience in acquiring resellers in the software industry

Location: APAC

Role: Partnership Manager (APAC)

Department: Sales

Mode: Full-time

About

Founded in Hong Kong in early 2017 is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messaging web chat and email. Our excellence has been recognized by G2 and honoured with the SME100 Award underscoring our rapid growth and innovative solutions. Operating in 127 countries and dominating key markets in LATAM EMEA and APAC we serve an impressive roster of industry-leading clients.

Our workforce is a testament to our global reach with remote workforce and employees from all around the world contributing to our diverse and inclusive culture. At we are not just a platformwe are a movement pushing the boundaries of customer communication for tech-savvy organizations worldwide. Join us and be part of a team that is shaping the future of business messaging!

Our Culture

At we move fast work smart and always keep our customers at the heart of what we do. Heres what we stand for:

Solve Customer Problems: Every effort must solve real customer pain points. No guessworkjust real feedback and clear value!
The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerfulit gets us moving fast.
100% Alignment 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can waitclear goals come first.
Be Direct: We give honest feedback and tackle problems head-on. Clarity moves us forward!
Own It and Support Each Other: We step up help out and drive outcomestogether.
Build Human Connections: Work is better when we trust care and celebrate wins together. Were a team!

Role Description

is expanding rapidly aiming for a $1 billion valuation following our successful Series A funding. We seek a visionary Partnerships Manager to nurture and support our channel partner ecosystem. The ideal candidate will drive mutual success through strong relationship management strategic collaboration and effective enablement.

Responsibilities

Identify potential channel partners that align with the companys strategic goals.
Develop and execute recruitment strategies to onboard new partners.
Establish and maintain strong relationships with existing channel partners.
Act as the main point of contact for partners addressing their needs and concerns.
Organize regular meetings business reviews and performance assessments with partners.
Develop and deliver training programs to educate partners on the companys products services and sales processes.
Provide ongoing support and resources to partners to ensure their success.
Collaborate with partners to develop and execute joint business plans to drive sales and market penetration.
Monitor and analyze partner performance metrics providing insights and recommendations for improvement.
Achieve sales targets and revenue goals through effective partner management.
Gather market insights and feedback from partners to improve product development and strategy.
Stay updated on industry trends competitor activities and market dynamics.

Qualifications

Minimum 3 years of experience in channel management partner-led sales and business development experience.
Experienced in Channel/Sales in SaaS based company
Proven track record of successfully managing and growing channel partner relationships.
Experienced in building business and marketing plans with Partners.
Well-organized proactive goal-oriented and able to prioritize.
Ability to operate both at a strategic and hands-on level.
Good communication skills in English with an ability to clearly explain complex ideas verbally and in writing.
Nimble and agile team player with the ability to thrive in a fast-paced start-up environment.

Heres whats in for you

You will become part of an amazing culture with smart collaborative teammates who actually care about each others growth and success.
You will grow more here than you would anywhere else that is a promise.
Virtual events like talent shows Among Us nights and online game sessions to keep the fun going no matter where you are!
We offer a highly competitive compensation package.
Youll receive a medical allowance to support your health and wellness needs.
Flexible working environment and working hours that fit your lifestyle wherever youre based.

Required Experience:

Manager

*This role is NOT vendor partnerships. We are specifically looking for candidates with proven experience in acquiring resellers in the software industryLocation: APACRole: Partnership Manager (APAC)Department: SalesMode: Full-timeAbout Founded in Hong Kong in early 2017 is a pioneering Business Mes...

*This role is NOT vendor partnerships. We are specifically looking for candidates with proven experience in acquiring resellers in the software industry

Location: APAC

Role: Partnership Manager (APAC)

Department: Sales

Mode: Full-time

About

Our Culture

At we move fast work smart and always keep our customers at the heart of what we do. Heres what we stand for:

Solve Customer Problems: Every effort must solve real customer pain points. No guessworkjust real feedback and clear value!
The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerfulit gets us moving fast.
100% Alignment 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can waitclear goals come first.
Be Direct: We give honest feedback and tackle problems head-on. Clarity moves us forward!
Own It and Support Each Other: We step up help out and drive outcomestogether.
Build Human Connections: Work is better when we trust care and celebrate wins together. Were a team!

Role Description

Responsibilities

Identify potential channel partners that align with the companys strategic goals.
Develop and execute recruitment strategies to onboard new partners.
Establish and maintain strong relationships with existing channel partners.
Act as the main point of contact for partners addressing their needs and concerns.
Organize regular meetings business reviews and performance assessments with partners.
Develop and deliver training programs to educate partners on the companys products services and sales processes.
Provide ongoing support and resources to partners to ensure their success.
Collaborate with partners to develop and execute joint business plans to drive sales and market penetration.
Monitor and analyze partner performance metrics providing insights and recommendations for improvement.
Achieve sales targets and revenue goals through effective partner management.
Gather market insights and feedback from partners to improve product development and strategy.
Stay updated on industry trends competitor activities and market dynamics.

Qualifications

Minimum 3 years of experience in channel management partner-led sales and business development experience.
Experienced in Channel/Sales in SaaS based company
Proven track record of successfully managing and growing channel partner relationships.
Experienced in building business and marketing plans with Partners.
Well-organized proactive goal-oriented and able to prioritize.
Ability to operate both at a strategic and hands-on level.
Good communication skills in English with an ability to clearly explain complex ideas verbally and in writing.
Nimble and agile team player with the ability to thrive in a fast-paced start-up environment.

Heres whats in for you

You will become part of an amazing culture with smart collaborative teammates who actually care about each others growth and success.
You will grow more here than you would anywhere else that is a promise.
Virtual events like talent shows Among Us nights and online game sessions to keep the fun going no matter where you are!
We offer a highly competitive compensation package.
Youll receive a medical allowance to support your health and wellness needs.
Flexible working environment and working hours that fit your lifestyle wherever youre based.

Required Experience:

Manager

Key Skills

Restaurant Experience
Customer Service
Employee Evaluation
Management Experience
Math
Employment & Labor Law
Sanitation
Leadership Experience
P&L Management
Mentoring
Supervising Experience
Restaurant Management

Apply Now

About Company

Respond.io

*Resume MUST be in English Location: EMEA Role: Partnerships Manager (EMEA) Department: Sales Mode: Full-time About Respond.io Founded in Hong Kong in early 2017, Respond.io is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messa ... View more

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