IT Support Eng I Quality Process Design

Amazon internships across all seasons are full-time positions and interns should expect to work in office Monday-Friday up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day.

Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. By applying to this position your application will be considered for all IT Support Engineer Intern (Q/P Design) roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle Bellevue Redmond) Greater Bay Area (San Francisco Sunnyvale Santa Clara) Greater DMV (DC MD VA) Austin (TX) Boston (MA) New York City (NY) Minneapolis (MN).

You will be able to provide your preference of location and start date during the application process but we cannot guarantee that we can meet your selection based on several factors including but not limited to the availability and business needs of this role. Finalization on the location and start dates available will be provided to you at the time of job offer.

Are you passionate about solving technical challenges and helping people Do you thrive in a dynamic high-impact environment Join Amazons IT Services team as an ITS Support Engineer and be part of the engine that powers Amazons seamless operations. Were seeking customer-focused innovative problem-solvers who excel in a fast-paced collaborative environment. As a part of our IT Services team youll have the opportunity to make a direct impact on Amazons corporate global workforce making sure their laptops servers and websites work seamlessly so they can build the technology that businesses worldwide rely on.

- Work 40 hours/week minimum and commit to a 12 week internship maximum
- Currently working towards a Bachelors Masters or Doctorate Degree in Information Technology Computer Science Information Systems Computer Engineering Network Engineering/Administration or other equivalent technical discipline with an expected conferral date between October 2026 December 2029
- Are 18 years of age or older

- A or CND (Certified Network Defender) or Network or Security or certification in an applicable field like A Net Sec CCNA LPIC Linux AWS certification
- Experience with Active Directory or experience in technical support and experience deploying managing and optimizing Microsoft Windows Server
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Experience creating process documentation
- Experience supporting video conference and teleconference equipment
- 1 years of scripting language or 6 months of system administration experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $22.93/hr in our lowest geographic market up to $49.52/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.