Claims Coordinator

Job Description

We are looking for a sharp dependable Claims Coordinator to join our Risk Management this role youll be the behind-the-scenes backbone handling all things related to our auto claims. From downloading and verifying documents to coordinating with vendors and resolving billing disputes your work helps us protect the business and our customers.

You will:

• Download organize and process auto claim documents

• Enter data into our claims system with accuracy and speed

• Double-check documents for missing or conflicting information

• Communicate with rental locations customers vendors and team members via phone and email

• Follow up to ensure tasks and claims are moving forward smoothly

• Resolve billing inquiries and customer disputes with professionalism

• Handle general administrative duties like filing scanning and organizing paperwork

• Support the Risk Team as needed with additional projects or tasks

Qualification:

• High school diploma required; some college is a plus

• At least 1 year of experience in an office environment

• Comfortable using databases and entering data accurately

• Strong organizational and multitasking abilities

• Clear communication skillsboth written and spoken

• Prior experience in claims insurance or risk management is a bonus

• Rental car industry experience is a plus but not required

• Proficiency in Microsoft Word and Excel

We offer:

• Medical Vision Dental 401k Employee Discounts Referral bonus

• Company-paid Life Insurance

• Company-paid AD&D Insurance

• Flexible spending account

• Parental leave

• Employee assistance program

We are committed to building a team that represents a variety of backgrounds perspectives and skills. Accordingly all members of society irrespective of age gender disability sexual orientation race religion or belief are encouraged to apply to join our team. All employment decisions including hiring promotion discipline and discharge will be based on merit competence performance and business needs.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services be it for a few hours a few days a week a month or more on-demand or on subscription relying on a fleet of more than 250.000 vehicles equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental with a premium positioning Goldcar - a frontrunner at providing low-cost car rental services in Europe and Fox-Rent-A-Car one of the main players in the car rental market in the US with a value for money positioning.

Customers satisfaction is at the heart of the Groups ambition and that of our more than 8000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries.

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