Senior Project Manager, Low Voltage Hybrid

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At New Era youll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts access continuous training and enjoy competitive benefits. Driven by values like Community Integrity Agility and Commitment we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive growth-oriented environment New Era is the place for you. Apply today and help us shape the future of worktogether.

Low Voltage Senior Project Manager position with New Era Technology offers you the following:

• Full Benefits
• Medical
• Dental
• Vision
• 401K match
• 29 PTO Days including company holidays

The Low Voltage Senior Project Manager is responsible for leading and coordinating low voltage projects including video collaboration life safety (door access intrusion alarms surveillance cameras) and large venue solutions. This role ensures that projects are delivered on time within scope and within budget while maintaining high standards of quality and customer satisfaction. The Low Voltage Project Manager serves as the primary point of contact for clients and internal stakeholders throughout the project lifecycle.

PRIMARY DUTIES include but not limited to:

Project Planning & Execution

• Define project scope goals and deliverables in collaboration with clients and internal teams.
• Develop and manage detailed project plans schedules and resource allocations using ERP and project management tools such as ConnectWise and Microsoft products.
• Schedule internal staff and subcontractors for installations and manage workflows.
• Track multiple project budgets milestones and deliverables to maintain profitability.
• Monitor project margins and profitability metrics to meet or exceed as-sold targets identifying and resolving cost inefficiencies.
• Oversee all phases of the project lifecyclefrom initiation through closeoutensuring adherence to standardized methodologies timely delivery budget compliance and scope alignment.
• Maintain a regular cadence of Work-In-Progress (WIP) review meetings with team leads and managers to monitor progress and performance supporting accurate forecasting and reporting.
• Partner with the PMO Director managers and team leads to ensure accurate forecasting and reporting including regular WIP reviews and updates.
• Collaborate with integration services to optimize resource allocation throughout the project lifecycle.
• Ensure clean project closeout including transition to managed services teams for warranty execution and post-project sales or renewals.

Operational Excellence

• Manage multiple projects and respond confidently to emergent changes and decisions impacting completion and profitability.
• Identify risks and develop mitigation strategies to ensure project continuity.
• Coordinate with pre-sales and post-sales engineering to align technical execution with client needs.
• Ensure compliance with operational procedures including timesheet accuracy and timely submission of all paperwork related to installations.
• Support process improvement initiatives using data-driven insights.
• Collaborate with cross-functional teams to resolve project issues mitigate risks and ensure client satisfaction.
• Support procurement and vendor management for project-related materials and services.
• Identify potential sales opportunities through installation interactions.
• Participate in employee reviews when requested.
• Strive to achieve 100% customer satisfaction at all times.
• Perform other duties as assigned by management.

Quality & Compliance

• Ensure all installations meet client specifications and industry standards.
• Oversee documentation testing and commissioning of AV life safety and security systems.
• Monitor installation progress through site visits and client meetings as required.
• Maintain compliance with internal processes safety protocols and regulatory requirements.
• Promote professionalism among installation staff and uphold the companys reputation in the marketplace.

COMPETENCIES:

• Proven experience leading complex projects across multiple teams and geographies.
• PMP or equivalent certification preferred.
• 5 years of experience in relevant technology project management (i.e. AV security etc.)
• Experience with enterprise collaboration platforms (Teams Zoom Webex) is a plus
• Strong understanding of project budgeting cost control and profitability metrics including payroll oversight and resource allocation.
• Skilled in executing operational workflows to enhance efficiency and scalability.
• Strong organizational & leadership skills including mentoring and performance management
• Knowledge of industry standards and internal policies related to project execution documentation and reporting.
• Superior written and verbal communications skills
• The confidence and ability to use discretion and good judgment regarding sensitive or confidential information
• The ability to work under pressure and with a sense of urgency to deadlines
• The ability to multi-task prioritize and effectively manage ones time
• Commitment to maintain pace with evolving technologies and products

REQUIRED EDUCATION & EXPERIENCE:

• Bachelors Degree or equivalent experience (minimally to years).
• ITIL 4 Certification preferred.

EXPECTED HOURS OF WORK: Business hours are Monday through Friday 8:00 AM to 5 PM. However required work hours may vary depending on business needs.

TRAVEL: Travel to client sites and internal meetings as needed (estimate 25% travel required).

SALARY: $90000 - $105000 depending upon experience

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