Strategic Account Manager
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Job Location:
Monthly Salary:
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Who we are:
At Better Life Partners we provide what it takes to heal from addiction. Wherever. Whenever.
We work alongside community-based organizations to meet our members where they are no matter what recovery looks like to them. By combining virtual and in-person counseling community support and access to life-saving medication we help people move beyond addiction to find belonging love and purpose.
If youre looking to roll up your sleeves and meet hard challenges head-on then were looking for you.
The role:
The Strategic Account Manager plays a key role in strengthening Better Life Partners relationships with established community payer and employer partners. This role ensures the continued success and growth of these partnerships by managing day-to-day partner engagement identifying opportunities for collaboration and expansion and ensuring a consistently exceptional experience for both our partners and the members we serve.
The ideal candidate is highly organized relationship-driven has strong communication skills both verbally and in writing and is comfortable working across internal teams to translate strategic goals into actionable outcomes that improve access care coordination and member growth.
Unless otherwise specified this position is remote (work from home). Candidates must reside in one of the following states: Maine Maryland Massachusetts New Hampshire New Jersey New York North Carolina Pennsylvania Rhode Island or Connecticut.
What you will do:
- Partner Relationship Management:
- Serve as the primary point of contact for a portfolio of strategic partners including community organizations payers and employer groups
- Build and maintain strong trust-based relationships that foster collaboration and mutual success
- Ensure partners experience exceptional service and responsiveness addressing questions and resolving challenges quickly and effectively
- Growth & Performance:
- Collaborate with internal growth and health teams to identify opportunities to expand services or membership within existing partnerships
- Monitor and analyze partnership performance metrics identifying trends and areas for improvement
- Develop and execute partner-specific growth strategies in alignment with organizational goals
- Strategic Collaboration:
- Work cross-functionally with Market Operation teammates Health and Growth teams to ensure seamless partner onboarding and sustained engagement
- Participate in regular partner check-ins performance reviews and joint strategic planning meetings
- Translate partner feedback into actionable insights that inform service delivery and market strategy
- Communication & Reporting:
- Prepare clear data-informed updates and presentations for internal leadership and other stakeholders
- Maintain accurate records of partnership activities outcomes and opportunities using Salesforce and reporting tools
You are a good fit if you have:
- Bachelors degree in Business Healthcare Administration Public Health or related field
- 35 years of experience in account management partnerships growth or business development within healthcare behavioral health or managed care settings
- Proven success managing relationships with healthcare payers community organizations or employer groups
- Strong communication presentation and negotiation skills with an analytical and data-driven mindset
- Ability to manage multiple priorities in a fast-paced mission-driven environment
- Comfort using Google Workspace and Salesforce.
- Ability to travel occasionally in the New England area
It will also be great if you have:
- Experience in value-based care or population health management
- Experience in behavioral health and/or substance use disorder treatment landscapes
Work location requirements:
- BLP operates in hybrid and remote work environments which allows us to better meet our members and partners where theyre located. Candidates applying for this role must be willing and able to travel locally within the communities we serve and/or travel to onsite meetings as expected in coordination with their department and business needs.
When working from home the requirements include:
- Must have reliable internet service with a fast upload/download ability
- Ability to ensure any protected health or proprietary data/information is not visible (or audible) to others in any work location
- Must have a quiet space to speak to members team members or external partners with minimal background noise and distractions
$67240 - $89380 a year
The actual compensation offered within the range along with title and level will be dependent on a variety of factors including but not limited to relevant experience qualifications skills level offered business requirements and performance expectations.
In addition to a competitive compensation package were offering the chance to be the change you wish to see in your community. Help us work toward a future where everyone can have a healthy life filled with belonging love and purpose.
Were a recovery-friendly workplace that values family life diversity equity and inclusion.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Key Skills
- Bidding
- Crane
- Finance Management
- Accountancy
- Avionics
- Blackberry
About Company
Same-day medications for addiction treatment. Community support. A compassionate partner at every step of your recovery journey.
