Tech Training Developer

Position Overview:

As a Technical Trainer Developer this individual will be responsible for designing developing and delivering technical courses to internal and external customers. Training assignments will include providing instruction and developing training curriculum for both hardware and software products and solutions. This position is on-site at our Global Headquarters in Shakopee MN.

Responsibilities:

Technical Training Course Development Key Actions/Activities 75%

• Perform audience needs analysis to design and develop effective and appropriate course curriculum that meets user and field service requirements within the given product release schedule

• Research product information from subject matter experts (engineering service manufacturing etc.) and hands-on learning to develop training materials for operators administrator and maintenance courses

Technical Training Course Delivery Key Actions/Activities 25%

• Conduct training classes utilizing approved training curriculum and department policies and procedures

• Instruct participants using an appropriate mix of media and methods including but not limited to classroom presentations skill practice activities web-conferencing and multimedia self-study

• Conduct follow up evaluations to determine effectiveness of course materials and delivery

Qualifications:

Basic Qualifications

• Associates degree in technical disciplineand/or equivalent education and minimum of 3 years of relevant experience

• 1 or more years of experience developing and delivering technical training courses

• Proficiency with application tools such as PowerPoint Word Articulate SolidWorks Creative Cloud etc.

• 1 or more years of experience interfacing with internal and external customers and managing projects

• Strong understanding of software principles and techniques

• Must possess excellent communication teamwork and organizational skills

• Ability to travel with some international travel required

• Must have unrestricted work authorization for US

Preferred Qualifications

• Bachelors degree in education computer science or related field

• Experience/knowledge of card personalization industry

• Experience supporting Entrust products and solutions

• Multimedia training development experience

• Multi-lingual capability

About Entrust:

Our growing company relies on curious dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected mobile and secure world. Entrust technologies and expertise help government agencies enterprises and financial institutions in more than 150 countries serve and safeguard citizens employees and consumers. Each year our solutions secure billions of transactions and every day our technologies issue and manage more than 10 million secure identities. How do we do all of this Together.

Join us. Together well create solutions for a more connected mobile and secure life.

For more information visit . Follow us on Twitter YouTube and LinkedIn.

Entrust Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin protected veteran status or on the basis of disability.

NO AGENCIES NO RELOCATION

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Compensation Range:

For US roles or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation contact .

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