Human Resources Operations Payroll Specialist – Domain Trainee French – Hybrid Bucharest

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Human Resources Operations Payroll Specialist Domain Trainee - French Hybrid Bucharest

In this role you will provide consistent and professional support to associates across EMEA region enquiries and requests thru case management tools.

Responsibilities
Support of HR in the HR administrative function and payroll. Is the primary point of contact between HR and employees
Provides support to colleagues within the HR division
Manage all necessary documentation to the employee lifecycle and perform related tasks in systems and employee files
Maintains complete accurate and timely employee records based on real time requests
Oversee and verify employee database and personnel files
Assist employees in using the internal application for proper attendance recording including vacation requests and unpaid leaves.
Provide information and guidance to company employees on labor legislation and salary calculations
Handle HR requests via email HR cases and phone/chat in a professional and timely manner ensuring outstanding quality of customer support.
Schedule and run the assigned client payrolls by following standard operating procedures
Ensure quality controls in the payroll process and update documentation - included reconciliation of results and audit checks
Highlight and escalate relevant matters that may impact the running of client payrolls
Create and/or update process documentation (SOP process maps templates)
Constantly strive for process improvements by identifying process gaps and participating in improvements initiatives within own area of responsibility and by sharing across team

Qualifications we seek in you!
Minimum Qualifications / Skills
Proficient French and English (C1) both in writing and speaking
Knowledge of French labor law and payroll
Very good knowledge of HR tools and processes
Excellent customer service skills
Analytical and problem-solving skills.
Bachelor / Masters degree.
Knowledge of social law
Prioritization capability
Privacy management
VKnowledge of MS office applications: Word Excel Outlook.
Professional background involving problem solving and dealing with internal customers.
Ability to work with confidential/sensitive data

Preferred Qualifications/ Skills
have the relevant experience in working in the HR / Administration Team
and Service Now knowledge will be an asset
experience working in Shared Services

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.