Housekeeper Part-time & Full-time

Location: Elkhart IN 46514

Job Summary

The Housekeeper is responsible for maintaining the cleanliness and overall appearance of guest rooms and public areas within the hotel. This role plays a vital part in ensuring that the hotel provides a comfortable and pleasant environment for guests. The Housekeeper will clean and prepare guest rooms for check-in maintain cleanliness in all hotel areas and contribute to an overall positive guest experience.

Key Responsibilities

Guest Room Cleaning

• Clean and prepare guest rooms including making beds dusting vacuuming mopping floors and cleaning bathrooms.
• Replenish guest amenities such as towels toiletries linens and other supplies.
• Ensure all surfaces furniture and fixtures are cleaned and well-maintained and that all areas are free of debris or dust.
• Report any damages or maintenance issues (e.g. broken furniture malfunctioning appliances) to the housekeeping supervisor for follow-up.
• Change bed linens clean and sanitize restrooms and ensure the room is ready for guest check-in.

Public Area Cleaning

• Maintain cleanliness and hygiene in public areas such as the lobby hallways elevators restrooms and stairwells.
• Ensure that all public restrooms are clean stocked with necessary supplies and sanitized.
• Remove trash from public areas and ensure cleanliness of entryways common areas and corridors.
• Maintain cleanliness and order in all areas guests frequent ensuring a positive first impression of the hotel.

Laundry & Linen Management

• Ensure that clean linens towels and other textiles are properly folded and stored.
• Transport soiled linens to the laundry area following proper procedures for handling linens and laundry equipment.
• Assist with linen inventory ensuring an adequate supply of clean towels sheets and other items.

Health & Safety Compliance

• Ensure proper use and storage of cleaning chemicals and supplies according to safety and environmental standards.
• Follow all hotel health and safety guidelines including infection control procedures to maintain a clean and safe environment.
• Report any potential safety hazards such as wet floors broken equipment or fire safety concerns to the appropriate department.

Guest Interaction

• Respond to guest requests and special needs in a professional and timely manner.
• Be attentive to guests needs such as providing additional amenities towels or room supplies.
• Ensure privacy and respect for guests belongings while cleaning rooms.

Team Collaboration & Communication

• Work with other housekeeping team members to ensure efficiency and that all rooms are cleaned according to hotel standards.
• Communicate any special guest needs or requests to management.
• Work with the housekeeping supervisor to meet daily cleaning targets and room preparation timelines.

General Housekeeping Duties

• Assist with deep cleaning or seasonal cleaning projects when needed.
• Perform other duties as assigned such as restocking cleaning carts organizing storage areas or assisting in cleaning guest event spaces.

Qualifications

Education & Experience

• High school diploma or equivalent preferred.
• Previous housekeeping experience in a hotel or similar environment preferred but not required.
• Familiarity with cleaning chemicals tools and equipment is a plus.

Skills & Knowledge

• Strong attention to detail and a commitment to cleanliness.
• Ability to work efficiently in a fast-paced environment while maintaining high standards of quality.
• Knowledge of cleaning techniques and best practices.
• Ability to lift and carry up to 50 pounds and perform physical tasks for long periods.
• Good communication skills to interact effectively with guests and staff.

Personal Characteristics

• Positive attitude and a strong work ethic.
• Reliability and punctuality to meet cleaning schedules.
• Ability to work independently or as part of a team.
• Strong customer service skills with a focus on guest satisfaction.
• Friendly approachable and professional demeanor.

Physical Demands

• Ability to stand walk bend and lift for extended periods of time.
• Ability to lift and carry up to 50 pounds of supplies and linens.
• Ability to push or pull carts and work in physically demanding environments.