Senior Site Reliability Engineer (Remote First)
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us:
Zensurance is redefining commercial insurance for Canadian businesses.
As a leading InsurTech we make getting the right coverage simple fast and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.
Zensurance has been recognized for its rapid growth and industry impact:
At Zensurance we value ownership collaboration and innovation. Our team thrives on solving complex challenges challenging the status quo and making a real impact in an industry ready for change.
If youre looking to build something meaningful in a fast-growing customer-focused company wed love to hear from you!
We are looking for a Senior Site Reliability Engineer (SRE) to join our Digital Platform!
As a Senior Site Reliability Engineer (SRE) reporting to the Team Lead you will partner with the Engineering Department to drive the reliability scalability and performance of our production systems. Your focus will be on defining and implementing best practices across infrastructure security observability release engineering and developer tooling to meet department-level operational addition you will be expected to assist the Engineering Leadership Team own our Incident Management process and automate operational tasks.
In addition you will be expected to coach mentor lower-level professionals and assist the Engineering Leadership Team in continuously improving craft capabilities.
This is a remote-first role within Canada. #LI-Remote
Responsibilities:
- Write code and tools to automate repetitive manual operational tasks to free up engineering time.
- Participate in on-call rotations to rapidly detect triage and resolve system outages and emergencies.
- Implement comprehensive observability (logging tracing metrics) and configure intelligent alerts to monitor system health in real-time.
- Define and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to measure and manage the performance and availability of services.
- Partner with development teams to ensure new services are designed for scalability resilience and reliability from the start.
- Develop and test robust Disaster Recovery (DR) and failover procedures to ensure business continuity.
- Perform other duties as assigned.
Requirements:
- University degree or college diploma in a recognized technical vocational or academic program (preferably in Engineering or Computer Science) or equivalent work experience
- 5 years of experience as a Site Reliability Engineer
- Proven experience with Terraform for provisioning and managing cloud infrastructure
- Experience with Kubernetes
- Experience with AWS as a cloud service provider
- Demonstrated experience maintaining and improving an Incident Management process
- Experience with a major observability platform (e.g. Prometheus Grafana Datadog ELK Stack Splunk or New Relic)
- Experience with distributed systems to ensure that services meet scalability reliability and uptime goals by implementing strategies like redundancy failover solutions and monitoring
- Experience with GitHub Actions as tool for Continuous Integration/Continuous Delivery (CI/CD)
- Experience in Backup and Recovery Scenarios
- Ability to communicate efficiently and work in a collaborative style
- A commitment to continuous improvement continuous learning and knowledge sharing
Nice to have:
- Prior experience with Insurance is a plus
- Familiarity with Helm for deploying and managing applications on Kubernetes
- AWS and DataDog certifications are an asset including DevOps Engineer Solutions Architect or SysOps Administrator
- Experience with TypeScript
Join Our Engineering Team - Where Growth Meets Innovation
At Zensurance we believe engineering is more than just writing great code. Its about learning growing and building something meaningful together. Our remote-first team is a place where youll be challenged supported and encouraged to thrive. Heres what makes our team special:
A Leadership Team Thats Got Your Back
Our experienced and approachable engineering leaders arent just here to manage - theyre here to mentor guide and help you unlock your full potential.
Fuel Your Growth
We invest in your learning with training budgets professional development programs and mentorship opportunities. Want to explore a new tech stack or level up your skills We can help get you there.
A Culture of Sharing & Support
From Power-Ups and book clubs to tech talks and hackathons we believe in learning from each other. Have a cool idea or an interesting challenge Lets solve it together.
Hack Build and Innovate
Twice a year we hit pause on our regular work for company-wide hackathons giving you the chance to experiment push boundaries and build something awesome.
Clear Career Growth No Guesswork
We dont do vague career paths. Our well-defined growth tracks show you exactly whats needed to take your career to the next level in a way that aligns with your skills and ambitions.
And the best part Youll work on exciting projects using cutting-edge technologies like TypeScript NestJS microservices and micro-frontends with React. If youre looking for a team that values learning collaboration and impactful work wed love to meet you!
Benefits & Perks at Zensurance:
At Zensurance we know that when our people thrive so does our business. Thats why we offer a flexible people-first work environment designed to support your well-being growth and success.
Work Your Way
Remote-first setup for added flexibility
Home office allowance to create a comfortable workspace
Top-tier tech: Office in a box with all necessary tech equipment
Half days before public holidays: Enjoy half days before long weekends
Your Health Your Way
Flexible health and dental plans for families including mental health support
Health & personal spending accounts to invest in wellness your way
Parental leave top-up because family comes first
Investing in Your Growth
Education assistance reimbursement for courses conferences books and memberships
Opportunities to learn from industry experts and grow your career
Staying Connected
Weekly Friday huddles to share updates and connect across teams
Virtual & in-person team-building events to strengthen our culture
Were building something special. Come be a part of it!
Who We Are:
Business is hard work but insurance doesnt have to be!
We empower business owners with simple tech-driven insurance solutions through our online platform.
Our success is fueled by our team-oriented culture and four core values:
DELIVER We set ambitious goals and achieve them.
INCLUDEWe foster an open and safe space for all.
INTEGRITYWe do whats right.
INVENTWe create straightforward innovative solutions.
AI Tools and Your Interview:
We know AI is a valuable tool and youre welcome to use it to prepare for your interview. However please dont use AI assistants during the live interview itself. We want to have an authentic conversation with you and using AI during the interview could affect our evaluation of your suitability for the role.
Just so you know we use an AI scribe to help us take notes and review interviews ensuring a fair and clear process.
Diversity & Inclusion:
Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support let us know were here to help.
Thank You!
We review every application with care to find the best fit for our team.
While we may take a little time to get back to you due to the high volume of applications we receive know that a real human (not a bot!) is reviewing yours. We appreciate your patience and cant wait to learn more about you!
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
At Zensurance we simplify the process of getting commercial insurance for your business. Get a free online quote!
