Client Coordinator

Sterling, MA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

Sales

Job Summary

Do you:

Like helping clients
Enjoy creating success stories
Enjoy providing training and guidance
Enjoy doing research surveys and webinars
Like being relied on by your clients

MVIX has a job for you! We turn clients days around by:

Training clients (remotely) on how to use our technology more effectively
Proactively contacting our clients and offering them services resolutions and training
Troubleshooting their hardware and software products remotely
Testing our products to help improve them and the client experience

Mvix a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Client Coordinator.

If the above interests you apply to our growing team that has shaped on-site digital experiences for clients such as NASA Virginia Tech Kings Dominion Crowne Plaza and a variety of international deployments for various Fortune 500 Companies.

We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This Role is in-office and reports to our HQ in Sterling VA. Remote options are available outside of the DMV region.

Visit our success-stories

Requirements:

At least 1-3 years of client-facing experience; preferably in a retail or technology-oriented environment (B2B or B2C)

Prior experience in training coordination is a PLUS

Strong customer service skills

Be well spoken and able to assist clients over the phone

Ability to conduct webinar training sessions with the use of webcam

Develop expertise in and maintain current knowledge of product and trainings processes

Willingness to learn new technologies

Why is Mvix such an exciting place to work

Our clients range in size from small to Fortune 100
We serve 11 industries - no day is the same!
Partnerships with companies like LG Sony and BrightSign keep us learning and cutting edge
We encourage (and want) creative thinking and solutions from you!
We work as a team but promote the individual
Company events on a frequent basis
Can you take the monthly pool air hockey or trivia trophy

Benefits include:

Generous PTO sick leave and holidays
Health and dental insurance
Ongoing certification opportunities
Competitive 401k match
Flexible hours (no weekend/overnight shifts)
Gym membership reimbursement
Company-funded professional development
Life insurance
Short-term disability insurance

Did we mention a pet friendly environment

If youre interested in joining our team please apply at our Careers Page. You can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!

Required Experience:

Manager

Do you:Like helping clientsEnjoy creating success storiesEnjoy providing training and guidanceEnjoy doing research surveys and webinarsLike being relied on by your clientsMVIX has a job for you! We turn clients days around by:Training clients (remotely) on how to use our technology more effectivelyP...