Job Description

About Us

Indian River State College is a leading public institution located on Floridas Treasure Coast serving students across multiple campuses in four counties. We are dedicated to academic excellence innovation and community engagement offering associate and bachelors degrees workforce training and continuing education programs.

At The River we believe every students and employees story matters. We value the different perspectives experiences and talents that come together on our campuses creating a learning environment and workplace thats supportive inclusive and inspiring. With flexible options online on campus and hybrid we design learning experiences that meet students where they are and prepare them for real-world success. Programs like the Promise Program open doors by providing eligible students with tuition-free access ensuring every learner has the opportunity to thrive.

Why Join the River

When you join Indian River State College you become part of a forward-thinking and supportive community where your work truly matters. Your role is more than a job; its an opportunity to shape the future uplift students and be part of a mission-driven college that is changing lives every day.

What We Offer
At Indian River State College we value the well-being and professional growth of our employees. Our comprehensive benefits package includes:

Health & Wellness: Medical dental vision flexible spending accounts life insurance supplemental plans and access to our Employee Assistance Program (EAP).

Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage.

Retirement Security: Participation in the Florida Retirement System (FRS) plus tax-deferred annuities and Roth 403(b) options.

Time for You: Generous paid vacation personal and sick leave to support work-life balance.

Perks & Discounts: Reduced rates on services and tickets to local attractions.

Growth & Development: Professional development programs leadership training and opportunities to advance your career.

JOB SUMMARY:

Under general guidelines this position supports Indian River State Colleges. student information systems ERP. Key responsibilities focus on partnering with functional users such as Registrar Admissions Financial Aid and Academic Advising to improve processes troubleshoot and resolve issues and maximize the capabilities of Student system modules.

SPECIFIC DUTIES AND RESPONSIBILITIES:

Serve as the primary liaison between Information Technology and functional departments ensuring effective communication and translating user-reported issues into actionable technical solutions or configuration updates.
Work closely with admissions Registrar Financial Aid and Academic advising to understand operational needs and align system functionality with institutional objectives.
Evaluate current workflows and recommend process improvements that optimize system capabilities and enhance ERP efficiency.
Support testing and validation of new features upgrades and patches while monitoring data integrity and assisting with audits or cleanup activities.
Develop and maintain user guides documentation and training materials; conduct workshops to promote system proficiency for staff.(i.e. creation of Banner forms rules functionality and validation tables to meet institutional needs) )
Completes other related duties and responsibilities as assigned
QUALIFICATIONS KNOWLEDGE AND SKILL REQUIREMENTS:

Bachelors degree in Information Systems Business or related field.
Minimum three (3) years of experience with ERP (i.e. Ellucian Banner Student module) in a functional or analyst role.
Strong understanding of student lifecycle processes in higher education.
Familiarity with Banner forms (e.g. SFAREGS SGASTDN SHRDGMR) and related tables.
Familiarity with Florida State Reporting requirements (FASTER Florida Shines Florida Reporting)
Excellent communication and documentation skills.
Ability to manage multiple priorities and communicate effectively with non-technical users.
Preferred: Experience with SQL for data validation or reporting and knowledge of DegreeWorks Argos or other Ellucian-integrated tools.

PHYSICAL DEMANDS:
This position requires an ability to sit stand walk bend lift reach up stoop and carry items occasionally more than twenty-five (25) also requires manual dexterity to operate standard office machines such as copier fax calculator telephone and other equipment as expects its employees to follow proper safety standards while employed by the College.

ADDITIONAL EXPECTATIONS:
Requirements are representative of minimum levels of knowledge skills and/or abilities. To perform this job successfully the employee must possess the abilities or aptitudes to perform each duty proficiently. Additionally all employees of the College are expected to maintain professional standards of communication able to learn and apply new technology and abide by all policies and procedures. Continued employment remains on an at-will basis. Travel to each of the assessments on a monthly basis or as needed.

This description is intended to indicate typical kinds of tasks and levels of work difficulty that will be required of positions given this title and shall not be construed as declaring every specific duty and responsibility of the particular position. This job description is not intended to be a contract for employment and the employer reserves the right to make any necessary revisions to the job description at any time without notice.

Classification

Supervisory

FLSA Exempt

Employment Type

Compensation and Application Deadline