Rehab Tech and Scheduler
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Job Location:
Santa Fe, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Presbyterian is seeking aRehab Tech / Scheduler! This position involves a mix of patient scheduling administrative tasks and assisting therapists with patient care. Accuracy in scheduling and ensuring prior authorizations are in place are key responsibilitie
Type of Opportunity: Per Required Need
FTE: 0.001000
Exempt: No
Work Schedule: Varied Days and Hours
This position is eligible for the Northern New Mexico differential of $4.00 per hour. (This differential may be adjusted or discontinued based on business requirements.)
Qualifications
High school or equivalent
Minimum 9 months experience in a healthcare office or clinic setting with significant clinician interaction.
Responsibilities
Provide excellent patient experience using CARES AIDET and EPE tools
Resolve complaints promptly and manage conflict escalating when needed
Round with patients to ensure comfort and communicate delays
Schedule patients accurately validate demographics and set expectations for authorizations referrals and costs
Meet with patients to schedule procedures and give non-clinical instructions
Build positive relationships with staff and follow scheduling protocols
Assist therapists with patient care and departmental duties under clinician guidance
Demonstrate knowledge of growth development medical terminology and rehab modalities
Refer patients to financial advocates and ensure authorizations are secured before procedures
Create accurate messages and route them appropriately in Epic
Guide patients through Release of Information processes
Perform confirmation calls with directions and instructions
Respond quickly to distressed patients and assist clinical teams as directed
Maintain cleanliness and safety in clinic and rehab areas reporting concerns
Make reminder calls reschedule appointments and adjust provider schedules for efficiency
Collaborate with clinicians and management to improve scheduling and programs
Restock supplies maintain equipment logs and manage inventory
Perform timekeeping duties and other assigned tasks
Demonstrate CARES behaviors: Collaborate be Accountable Respect Engage and Serve
Benefits
Were all about well-being starting with yours.
Presbyterian employees have access to a fun engaging and unique wellness program including free on-site and community-based gyms nutrition coaching and classes mindfulness and meditation resources wellness challenges and more.
Learn more about our employee benefits.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients members and the communities we serve. We are a locally owned not-for-profit healthcare system comprised of nine hospitals a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908 we are the states largest private employer with nearly 13000 employees - including more than 1200 providers and nearly 3500 nurses.
Our health plan serves more than 640000 members statewide and offers Medicare Advantage Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Maximum Offer for this position is up to
Compensation Disclaimer
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
Find the medical care and health plan you and your family need at Presbyterian Healthcare Services, an integrated system of hospitals, healthcare providers and insurance plans serving patients and members in New Mexico.
