Senior Manager Site Quality Independence

JOB PURPOSE

This role exists to manage site wide consumer safety and quality program implementation and continuous improvement at the factory.

Youll be part of a team that believes in doing work that matters for people and the planet.

Because here we dont just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

Following HACCP processes Unilever Corporate policies and Supply Chain Nutrition initiatives the Senior QA Manager oversees the site quality agenda World Class Manufacturing (WCM) quality pillar programs and participates as a part of the site leadership team. The Senior Quality Manager role works in supporting the Independence site and reporting to the Head of Quality for Nutrition.
The Senior QA Manager leads the Quality agenda Unilever with focuses on leading defining developing preparing operationalizing integrating facilitating and coordinating the Quality policy strategy processes Quality management system and standards. While ensuring harmonized implementation and integration for Quality in design technology supply manufacture and delivery across the Scratch Cooking Network.

- Youre a born leader: Your success will be based on the success of your team the extended factory team and the efforts they lead.
- Youre a dot connector: You will educate employees at all levels on Food Safety Programs Regulatory requirements and connect our programs to the everyday activities and actions of the team.
- Youre a changemaker: You will deliver new levels of Quality performance through continuous improvement benchmarking globally and regionally.
- Youre a culture & change champion: You will inspire a culture where employees are passionate about the consumer experience and find ways to infuse quality and food safety into their work.

The role will:
Establish lead and deliver Quality systems for the site
Act as the subject matter expert on decisions related to quality programs and processes
Provide technical information/feedback related to product inquires or complaints
Manage microbiological concerns.
Ensure all products meet or surpass defined quality standards.
Drive continuous improvement through WCM programming
Collaborate with production departments on awareness and training
Ensure good manufacturing practices are in place at all times; set example and champion Quality initiatives.
Responsible for food safety programs
Participate as part of site leadership team
Hire develop and manage quality team
Builds Quality talent (recruitment coaching training)
Participates in developing maintaining and implementing Quality learning frameworks Quality skills dictionary and Job skill profiles
Support regional and export markets to ensure quality standards and regulatory requirements are met
Support GVS and RVS quality improvements and leverage best practice
Other projects and duties as assigned
Participates in developing and operationalizing of Unilever Quality strategy governance ways of working organization model resource levels roles & responsibilities
Supports ensuring consumer needs and expectations are linked into Unilever objectives
Supports ensuring a balanced approach between satisfying customer needs and expectations and internal interests
Provides expertise leadership and support in Quality management and deep expertise areas for implementation of Quality standards resolution of Quality issues across end-to-end SC
Participates in defining relevant KPIs building scorecards & reports for Quality KPIs analyzing data and drawing insights to drive Quality improvement
Participates in developing and deploying new approaches processes and tools to raise the ceiling and develop future capability for Quality
Participates in obtaining maintaining and using insights from external benchmarks assessment tools standards and knowledge about what other organizations are doing to manage Quality
Participates in managing advising and coordinating Quality Incident Management process (including recalls) using project management approaches contacting with experts (SEAC) providing guidance on action resolution and the reporting and replication of lessons learned
Influences development and drives use of the Unilever quality improvement process and toolkit
Provides Quality leadership to influence Quality culture through visibility and coaching of cross-functional leadership across the business

REQUIRED QUALIFICATIONS
Knowledge and Skill Requirements:
Bachelors Degree in Food Science Microbiology or other applicable field required
Must have a minimum of 5 years of supervisory/lead experience in manufacturing environment with at least 2 years in a manager capacity; food manufacturing preferred.
Must have a minimum of 5 years of quality assurance experience
Demonstrated knowledge skills and abilities through experience in production quality or materials management is required
Must have experience in WCM Six Sigma Lean Manufacturing or other continuous improvement program
Strong communication skills with the ability to influence others through a matrixed environment is required
Must have the ability to manage project and project teams from inception to completion including hitting deadlines and documenting progress
Working knowledge of Overall Equipment Effectiveness (OEE) and ability to drive improvements using the Loss Tree is required
Experience working with HAACP and other QA regulations preferred.

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