Operations Manager
Location: Haverhill Cambs
Salary: 38000 to 45000 per year
Reports to: Managing Director / Operations Director
A well-established and fast-growing organisation within the graphics signage and visual production sector is seeking an experienced Operations Manager to oversee its operational and production activities. This senior role is pivotal in ensuring the seamless delivery of signage interior décor architectural film vehicle graphics and a range of bespoke visual solutions.
The ideal candidate will bring strong leadership skills technical understanding and the ability to optimise workflows in a fast-paced creative production environment.
Key Responsibilities
Leadership and Team Management
Lead support and develop the operational team promoting high performance and continuous improvement
Oversee training development staffing levels and resource planning
Ensure compliance with company policies HR procedures and operational protocols
Operational Oversight
Ensure all production activities meet strict quality timeline and budget expectations
Manage production workflows and schedule equipment maintenance
Coordinate closely with the Design and Client Solutions Manager on production planning and specifications
Maintain a safe compliant working environment and escalate issues promptly when needed
Manage relationships with outsourced suppliers installers and manufacturing partners
Maintain and update the work schedule prioritising urgent or high-value tasks
Source materials cost-effectively and ensure timely supplier and customer deliveries
Client and Supplier Engagement
Maintain excellent customer service standards throughout the lifecycle of each project
Attend and lead site surveys installations and client meetings when required
Oversee all delivery-related activities and communication
Cross-Functional Collaboration
Support financial processes including quotations invoicing stock management reporting and credit control
Contribute to sales and marketing initiatives including digital activity and promotional events
Uphold brand standards and provide accurate technical guidance on materials and production techniques
Provide cover for the Design and Client Solutions Manager when needed
Collaborate with additional sites to maximise efficiency capacity and resource sharing
Strategic Coordination
Stay informed of the latest materials equipment and production methods advising on improvements
Support the implementation of new technical solutions and best practices
Undertake reasonable additional duties as required by management
Skills Experience and Qualifications
If you are interested in the role of Operations Manager and feel that you have the relevant experience please contact your Recruitment Partner Lisa Logan at Unicorn Resourcing on or email
If this job isnt exactly right for you but youre looking for something new please contact us for a confidential career discussion.
Unicorn Resourcing Limitedis acting as an Employment Agency in regard to this Permanentopportunity.
Required Experience:
Manager