Installations Manager
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Job Summary
Job Description
Job Title: Installations Coordinator / Tenant Liaison Manager
Location: South Benfleet Essex
Hours: Full-time 8:00am 5:00pm
Office-based with occasional site visits
About the Role
We are seeking a professional and organised Installations Coordinator to support our installation team
working on social housing contracts across the South East.
This role is ideal for someone calm under pressure and confident communicating with residents
installation teams and site management. You will be the central point of contact ensuring installation
appointments are scheduled queries are answered and communication runs smoothly between all parties.
You will work closely with tenants fitters and contract managers to ensure works are completed
efficiently and to a high standard.
Key Responsibilities
Liaise with social housing tenants to book installation appointments
Coordinate daily schedules and updates for fitters via SharePoint
Communicate with contract managers regarding access updates and issues
Handle inbound calls from tenants regarding appointments and installation queries
Attend sites when needed to resolve access or communication problems
Maintain accurate appointment tracking and progress updates
Ensure all stakeholders are kept informed of appointment times and changes
Provide a calm supportive and professional service at all times
What Were Looking For
Strong customer communication skills professional calm and empathetic
Excellent organisational and IT skills (SharePoint experience a plus)
Ability to prioritise and handle multiple tasks confidently
Experience in social housing installations fenestration or construction preferred
Understanding of Kömmerling or similar glazing systems beneficial (training available)
UK driving licence (for occasional site visits)
Hours & Terms
Monday to Friday 8:00am 5:00pm
Occasional site travel required
Why Join Us
Opportunity to work on meaningful social housing projects
Supportive team environment with development potential
Varied role with a mix of office work and external liaison
Work with a reputable manufacturer & installer
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
