IT Business Partner

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for an IT Business Partner to join our team at our Head Office in Prescot Liverpool. This is a high-visibility strategic role designed for a professional who thrives on relationship building and is ready to act as the primary bridge between our global business operations and our IT department. You will be joining a forward thinking team to ensure that our technology initiatives deliver maximum business value.

This role is about much more than managing systems; it is about partnering with core business areas specifically Client Services and Finance to enhance our service delivery improve operational efficiency and shape our 12-24 month technology roadmap. You will have the opportunity to make a significant positive impact on AHKs continued global success by translating complexbusiness priorities into actionable innovative IT strategies.

If you are a delivery focused professional who enjoys driving clarity managing senior stakeholder expectations and ensuring that every project results in a measurable win for the business this roleoffers a rare chance to influence our digital evolution at scale.

ABOUT US

Alfred H Knight is a totally independent family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection analysis and consultancy services to the metals and minerals solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing sampling and analysis. We thrive by continuing to re-invest in our facilities technology and people. Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES

This role is structured around four critical areas of responsibility:

1. Strategic Relationship Management
Building and maintaining trusted partnerships with Business Leaders to deeply understand their strategic goals.
Acting as the primary liaison and advocate for business needs within IT planning and strategy sessions.
Managing senior-level communications ensuring transparency regarding progress risks and expected outcomes.
2. Demand Management & Road mapping
Developing and maintaining 12-24 month technology roadmaps that align IT initiatives with business priorities and resource capacity.
Implementing a governance framework to ensure all project requests are properly vetted and aligned with business value before execution.
3. Value Realisation
Collaborating with stakeholders during project scoping to define clear benefits and success metrics.
Following up post-delivery to ensure the business actually realizes the intended value and reviewing outcomes against original objectives.

4. Strategic Support & Risk Mitigation
Serving as the senior business contact during major incidents to manage impact and communication.
Identifying strategic risks and opportunities.

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Essential

• Strategic IT Alignment: Experience in managing department demand and aligning IT roadmaps to long-term business goals.
• Stakeholder Management: A proven track record of engaging with EMT-level stakeholders and navigating complex projects with senior management.
• Process Excellence: Knowledge of key business processes (Finance Ops Sales) and how IT can enable and streamline these functions.
• Project & PMO Insight: Broad experience in managing high-risk high-visibility projects and a strong familiarity with PMO/Steering Committee functions.
• Risk Management: Ability to identify and mitigate risks associated with business-critical systems or new technology implementations.
  

Required Competencies

• Communication & Influence: The ability to convey technical concepts to non-technical stakeholders and convince leaders to embrace new IT-driven solutions.
• Business Acumen: A deep understanding of how to link technology to business value and profitability.
• Problem Solving: A creative mindset to identify business challenges and architect IT-driven resolutions.
  

Required Work Experience

• Strong experience in Business Relationship Management (BRM) or high-level Project Management.
• Proven track record of navigating executive-level expectations in a global matrix environment.
  

Qualifications

• Educated to degree level (high grade) or above.
• BA & PM certifications preferred.

Travel

• This role may involve travel to both UK and overseas sites.

BENEFITS

We are offering an excellent opportunity with a salary and benefits package to match including pension life assurance and an employee assistance programme.

If you are invited to interview please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.