Visiting Officer

Start date: January 2026

A part-time Visiting Officer is required to join the Corporate Visiting team to carry out Financial Assessment visits relating to Adult Social Care client assessments and care contributions as well as inspections for the Council Tax NNDR Benefits and Planning Enforcement service lines.

Key tasks and responsibilities:

• Prioritise Adult Social Care visits to complete Financial Assessments and collate the relevant financial documentation to forward to the Financial Assessment team.
• Assist clients with maximizing their benefits by identifying their entitled benefits and signposting them to the DWP as required.
• Conduct Council Tax and NNDR inspection visits.
• Provide Council Tax/NNDR advice relating to all discounts and exemptions.
• Conduct Planning enforcement inspections.
• Visit and support members of the public in completing applicationschanges including online applications in relation to Housing & Council tax benefit claims.
• Gather/verify evidence in support of benefit applications and all other inspections carried out.
• The post holder is required to take reasonable care of the health and safety of themselves and other persons who may be affected by their work to comply with the Health and Safety Policy and to co-operate with Liberata on health and safety matters at all times.

Essential Skills and Attributes:

• Educated to GCSE level or equivalent with a minimum 5 grades A-C including English and Maths
• Experienceunderstanding in meeting targets and developing own performance.
• Good use of various IT systems and applications including word excel access etc.
• Excellent verbal and written communication skills.
• Knowledge of DWP benefits and Financial Assessments
• Car essential

Security vetting and checks:

If you are successful you will need to comply with the governments Baseline Personnel Security Standard (BPSS) verification process this includes a basic criminal record check which will identify any unspent convictions. If you are unable to meet these requirements your offer may be revoked.

Liberata is a leading business service provider to public and private sector organisationsthroughout the pride ourselves in revolutionisingour clientsoperations using our expertiseand innovative solutions across a wide range of services including Revenues & Benefits Finance and Accounting HR & Payroll and Customer aim is to work in partnership with our clients to assistthem in becoming more efficient; leveragingour best in classbusiness process outsourcing and operational transformation expertise.

Liberata is committed to creating opportunities for its employees its clientsand its passion for process and an intense client focus ensures that we deliver an award winningservice and our entire workforce are encouraged to demonstrateour company values.

Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking enthusiasticand seeking a challenge we are the organisationfor you.