Services Account Representative
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
At Tetra Pak we commit to making food safe and available everywhere; and we protect whats good protecting food protecting people and protecting the planet. By doing so we touch millions of peoples lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of for food people and the planet.
Job Summary
Tetra Pak is currently looking for a Service Account Representative to be responsible for the main customer contact for operational Technical Service. You will also be responsible for sales opportunity analysis contract management service coordination and customer support. This position provides a strong foundation for working closely with customers and will provide continuing career opportunities within the company.
You will be travelling up to 20 % of your time to our customer sites.
The selected candidate will be based at our site in Santiago Chile and will report to Services Account Representative Team Leader
Tetra Pak is not sponsoring work visas or relocation for this position.
What you will do
As Services Account Representative you will:
- Provide input for the preparation of the sales strategy by using internal and external data sources.
- Analyze and follow up sales opportunities and promote services based on customer information together with the Services Key Account Manager.
- Manage customer relationships from an operational perspective through structured communication.
- Analyze and follow-up customer satisfaction results together with Services functions.
- Coordinate and follow up the service events with customers.
- Support the preparation of service contract execution and confirm resources for the delivery of services and service delivery control.
- Coordinate and follow-up Service Contract execution and Service Contract fulfillment.
- Support customer inquiries respond and channel them into the organization.
We believe you have
- At least 3 years of work experience in customer service with direct contact with customers
- Experience in sales administration task or related
- English Intermediate/Advanced
- Core competences: disciplined analytic customer and sales-oriented
- Excellent communication skills to communicate with people at all levels.
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
If you are inspired to be part of our promise to protect whats good; for food people and the planet apply through our careers page at job posting expires on November 28 2025.
Diversity equity and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference celebrate people for who they are and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Communication skills
- Cold Calling
- Math
- Retail Sales
- Account Management
- Outside Sales
- Relationship Management
About Company
Tetra Pak is the world's leading food processing and packaging solutions company working closely with our customers and suppliers to provide safe food.
