IT Business Analyst (2)

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Every day we deliver innovative solutions to improve the life of millions of people connecting employees companies and merchants all around the world.

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Dare to join Edenred and get ready to thrive in a globalcompany that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are and you contribute. Indeed the Edenred Group recognizes recruits and develops all talents and singularities.

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About Edenred

Edenred is a leading digital platform for services and specific purpose payments connecting more than 60 million users and over 2 million partner merchants in 45 countries via 1 million corporate Sweden Edenred helps employers attract engage and reward employees by providing taxadvantaged benefits and digital payment tools tailored to the local market including lunch/meal benefits and wellness (friskvård) allowance management employer portals employee mobile apps cards/digital wallets and integrations with HR/payroll systems that offer spend controls reporting and compliance features.

Role summary

Operate transversally across Edenred Swedens product landscape including employee benefits (50%) and the Nordic Delicard B2B2C ecommerce platform (50%) to bridge business and technology. Identify opportunities analyze complex problems and translate business needs into clear testable requirements and collaborative solution designs. Work closely with Product Engineering Architecture Security Operations and thirdparty providers to ensure delivery quality governance and adoption in an agile environment while adhering to the mutualized Nordic platform logic for Delicard (Sweden/Finland).

Key responsibilities

Requirements discovery and translation:

- Lead workshops and interviews with commercial product and operations stakeholders.

- Translate business goals into user stories with acceptance criteria functional specs and where needed technical specs (API/interface contracts data mappings nonfunctional requirements).

- Document currentstate and futurestate process flows data models and system contexts; perform impact analysis define scope boundaries and maintain endtoend traceability from business requirements to test cases.

Solution design support

- Partner with engineers and architects to shape solution options clarify integration needs and align on APIs data flows sequencing and nonfunctional requirements.

- Evaluate tradeoffs estimate benefits/effort deliver data analysis to support datadriven decision making and provide ROIoriented recommendations.

Backlog and delivery facilitation

- Collaborate with Product Managers/Owners to refine and prioritize the backlog; manage crossteam dependencies and change impacts so requirements are developmentready.

- Work closely with internal teams and the thirdparty ecommerce provider using agile methodologies (Scrum/Kanban) supporting sprint planning and ceremonies to ensure timely delivery of increments.

- Coordinate release readiness with impacted stakeholders preserving the mutualized Nordic platform logic and avoiding unnecessary complexity in evolution and operations.

Testing quality and operations

- Define and support UAT: prepare test scenarios coordinate business validation triage defects and support signoff on readiness.

- Support incident triage and rootcause analysis for product and integration issues; ensure data quality compliance and security requirements particularly for payments/financial use cases are captured and tested.

Vendor and governance coordination (Delicard platform)

- Act as liaison between Edenred stakeholders (Sweden/Finland Product Technology) and the thirdparty ecommerce provider; communicate priorities timelines and progress.

- Coordinate governance between involved parties (Edenred Sweden/Finland Edenred Management Provider Stakeholders) including steering committees and project committees; help ensure adherence to SLAs while driving continuous improvements with the provider.

Reporting and optimization

- Build and maintain lightweight reporting (KPIs dashboards) to monitor outcomes and adoption; interpret KPIs to drive actionable insights and continuous improvement.

Customer and user experience

- Streamline clientfacing processes to improve usability and reduce friction; collaborate with UX/UI roles to create intuitive engaging experiences and incorporate user feedback.

What you bring

- Experience delivering digital products or platforms with a proven track record translating commercial/business requirements into functional and technical deliverables (user stories API specs data mappings sequence diagrams).

- Strong understanding of integrations APIs data flows and nonfunctional requirements (performance security reliability).

- Handson with Agile practices (Scrum/Kanban) backlog refinement acceptance criteria and agile tools (e.g. Jira).

- Proficient with SQL; comfortable analyzing data to support decisions; experience with Excel and Power BI.

- Excellent communication skills; able to convey complex topics to both business and technical audiences. Analytical structured and solutionoriented.

- Strong understanding of B2B2C ecommerce platforms and their technologies (e.g. payment gateways inventory management order processing CRM) is a plus for the Delicard scope.

- Familiarity with data protection security public cloud and application architecture; experience in vendor management and SLAs/governance is advantageous.

- Education: Bachelors degree in a relevant field (computer science business information systems) or equivalent experience.

Languages/Location

- English and Swedish required; Finnish is a plus.

- Location: Stockholm Sweden.

About Edenred Sweden

Edenred Sweden serves employers of all sizes their employees and affiliated merchants operating from Sweden (head office in Stockholm) as part of the international Edenred Group. For more information see and .

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