Consultant Conversion Director, Soft Prod Mgmt & RE III

Morgan Stanley

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profile Job Location:

Montreal - Canada

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Primary Responsibilities:
Handle production management services including end user support systems monitoring incident management and problem management plant management and event management.
Build extensive business and application knowledge required for supporting client facing applications.
Diagnose and resolve application issues to ensure optimal performance and usability.
Identify and implement automation to reduce toil improve efficiency and eliminate customer impact.
Provide root cause analysis with recommendations for improvements.
Configure application monitors using industry standard monitoring tools as well as developing customized monitoring solutions.
Interface with clients and other technology teams to provide governance and control around the production environment.
Manage / Drive outage calls and significant incidents; coordinate communications within a trade floor environment.
Act as a primary escalation/communication point between Application development teams and Business Units.
Initiate grow and shape processes procedures and strategies to make the team more efficient. Strong coding/scripting skills: Python / Perl / Shell (Any Two)
Strong debugging and problem solving skills.
Exposure to highly Distributed High availability Fault tolerant Systems.
Deep understating of Database Concepts SQL Queries and Database Performance.
Experience working with application Monitoring/Alerting Tools (Splunk AppDynamics Elastic Search etc.).
Understanding of schedulers (Autosys Control M etc.).
Experience in building and maintaining Production and/or Non-Production environments.
Experience in development tools (GIT Jenkins Ansible Puppet etc.).

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe please copy and paste into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.


Required Experience:

Director

Primary Responsibilities:Handle production management services including end user support systems monitoring incident management and problem management plant management and event management.Build extensive business and application knowledge required for supporting client facing applications.Diagnose...
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About Company

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Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1, ... View more

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