Probation Services Technician

Position: Probation Services Technician

Date Opened: November 21 2025

Closing Date: Until filled with a preference for applications received on or before December 8 2025

Location: Tampa FL

Classification Level & Salary Range: $39958 - $64962 (CL 23/1 CL 23/61) Starting salary depends entirely upon qualifications and eligibility.

Type of Appointment: Temporary Full Time (Not to exceed one year and one day from appointment. Based on the needs of the U.S. Probation Office and subject to the availability of funding. The U.S. Probation Office may extend this appointment past the period identified in this announcement.) *This position may be a career progression step toward becoming a United States Probation Officer Assistant (USPOA) or a United States Probation Officer (USPO) for qualified applicants. To be eligible for a USPOA or USPO opening candidates must meet all requirements for the USPO position to include: age medical and educational parameters.

Introduction:

The U.S. Probation Office for the Middle District of Florida is accepting applications for a Probation Services Technician in the Tampa Division. The Probation Services Technician provides technical administrative investigative and case management support to probation officers and officer assistants and other members of the court unit. This includes assisting during presentence investigations and post-conviction supervision. The incumbent will also assist with administrative support by electronically filing case documents assisting with database entries managing electronic case files and providing receptionist coverage and completing general clerical duties as needed.

District Mission Statement:

The mission of the Middle District of Florida Probation Office is to protect the public promote the fair and impartial administration of justice and facilitate meaningful positive changes in the lives of others.

Representative Duties:

• Administer a low-risk administrative caseload. Activities may include but are not limited to reviewing monthly supervision reports; completing and reviewing required records checks; conducting all Probation and Pretrial Services Automated Case Tracking System (PACTS) work associated with the opening and closing of cases; monitoring payment of criminal financial penalties; conducting financial investigations as needed; working with the U.S. Attorneys Financial Litigation Unit; processing travel requests; and preparing reports for the court. The Probation Services Technician will work cooperatively with a Supervisory Probation Officer as needed for the assignment of activities requiring direct defendant/offender contact to a U.S. Probation Officer.
• Administer an inactive caseload. Activities can include but are not limited to processing collateral law enforcement requests conducting and reviewing records checks conducting and/or initiating investigations and preparing reports for the court.
• Assist officers in obtaining verifiable and supportable documentation during presentence investigations.
• Interview defendants in the office during initial visits review documents provided by defendants and request follow-up materials.
• Process records checks through local and national databases including those designed to provide arrest financial and background information.
• Gather criminal history records enter information in PACTS and draft summaries in guideline format.
• Conduct inquiries with collateral agencies to verify defendants background information.
• Gather and organize victim information including those related to financial loss and enter it into excel spreadsheets or database systems.
• Assist officers in obtaining verifiable and supportable documentation for case management of individuals to be released from prison or on supervision.
• Interview new releasees in the office and gather initial information and documents to assist probation officers in reentry planning.
• Assist officers in caseload management by providing administrative support such as reviewing and updating location monitoring schedules assisting with Intensive Reentry Program reports and communicating with treatment providers employers and other collateral contacts.
• Conduct case file reviews and advise officers of matters needing their attention.
• Assist with urinalysis testing and processing.
• Draft format and edit status and/or compliance reports for officers to submit to the court or other agencies that have a business relationship with the court.
• Assist officers in responding to collateral requests for information.
• Process periodic record checks on caseloads including inactive supervision as well as deportation cases.
• Set up new supervision case records and perform various case file management tasks.
• Update information in the Probation and Pretrial Services Automated Case Tracking System (PACTS).
• Assist with general office coverage duties such as but not limited to reception duties and general clerical work.
• Participate in on-going training and development in to remain current of advanced techniques.
• Perform other duties as assigned.

Minimum Qualification and Experience:

To qualify for the entry level a person must be a high school graduate or equivalent and have at least two years of case management clerical office administrative or other work experience which provided knowledge of general office practices and procedures.

General Experience:

Progressively responsible case management clerical office or other work that indicates the possession of or the ability to acquire the particular knowledge and skills needed to perform the positions duties.

Educational Substitution:

Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience.

Preferred Qualifications:

Bachelors degree from an accredited college or university in a field of academic study such as criminal justice criminology psychology sociology human relations business or public administration.

Currently performing similar duties in a legal human services and/or community corrections setting. Similar roles may include probation officer probation officer assistant case manager case worker client services specialist foster care specialist child protective services case worker or social worker.

Desirable Personal Characteristics:

The successful candidate must be able to maintain a professional demeanor work harmoniously with others and be responsive courteous and polite. Incumbent must be a perennial learner with the desire to be an expert in our changing field.

Conditions of Employment:

The selectee will be subject to a background investigation to include an FBI fingerprint check. Applicants must be a U.S. citizen or eligible for work in the United States. The U.S. Probation Office provides reasonable accommodations to applicants with disabilities. The successful candidate will comply with the Code of Conduct for Judicial Employees and court confidentiality requirements and will demonstrate sound ethics and good judgment.

Benefits:

• 13 days of vacation for the first three years (increases with tenure)
• 13 days of sick leave per year
• 11 paid holidays
• Choice of employer-subsidized federal health and life insurance plans with optional dental vision and long-term care coverage
• Federal Employees Retirement System and employer-matching Thrift Savings Plan (similar to a 401K)
• Salary progression based on acceptable performance
• Mandatory Electronic Fund Transfers

How to Apply:

Applicants must submit a complete application packet to include all of the required documents listed below:

• Application (AO-78)
• Cover Letter
• Resume
• College transcript (if applicable)

To obtain a copy of the AO-78 application click or paste this link into your browser address bar.

application packets will not be considered.

More than one position could be hired from this posting. If a subsequent vacancy of the same position becomes available within a reasonable time of the original announcement the U.S. Probation Office may elect to select a qualified candidate from the original applicant pool. The United States Probation Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without written notice to the applicants. Due to the volume of applications received the United States Probation Office will only communicate to those individuals who will be selected for an interview.

UNITED STATES PROBATION IS AN EQUAL OPPORTUNITY EMPLOYER