Servicenow Servicenow Solution Architect Manager
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
EY-ServiceNow Manager
As part of our EY GDS-ServiceNow team you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves clients problem.
The opportunity
Were looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth.
Your key responsibilities
- Performs Configuration/Customization of the ServiceNow system including creation workflows
- Builds service request fulfilment workflow from customer requirements including requests request items and tasks using workflows UI actions client scripts business rules etc
- Uses scripting tools and Service Now functionality to automate rote tasks
- Performs integrations and process automation using Orchestration Web Services Soap calls etc.
- Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation
- Load manipulate and maintain data between Service-now and other systems as needed
- Work with business liaison to generate dashboards home pages performance analytics data collectors and reports as needed
- Must analyse and fully understand user stories and internal procedures in order to improve system capabilities automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases
- Performs system and integration testing with sample and live data
Skills and attributes for success
- Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure
- Disciplined Agile Delivery software release build/deploy processes
- Integrating with internal and external applications and systems
- JavaScript HTML Angular JS and good web design practices
- Service Portal implementation experience
- Implementation experience on any of the following applications like HRSD GRC SecOps IRM CSM PPM APM ITSM ITOM Service Portal Agentic AI Gen AI SPM UI Builder.
- Implementation experience on Performance Analytics.
- Knowledge of digital technologies like Machine learning AI IOT Blockchain
To qualify for the role you must have
- College degree in related technology field (Computer Engineering Science etc.) or comparable job experiences
- Approximately 7 to 12 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period
- ServiceNow CSA certification plus any CIS is mandatory
- ITIL foundations certification a plus
Ideally youll also have
- Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.
- Knowledge about ServiceNows latest versions features.
What we look for
- A Team of people with commercial acumen technical experience and enthusiasm to learn new things in this fast-moving environment
- An opportunity to be a part of market-leading multi-disciplinary team of 250 professionals in the only integrated global transaction business worldwide.
- Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries
What working at EY offers
At EY were dedicated to helping our clients from startups to Fortune 500 companies and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus we offer:
- Support coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way thats right for you
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
Required Experience:
Manager
Key Skills
- Business Process
- VMware
- Cloud
- HTML5
- Windows
- Project managements
- AWS
- Infrastructure
- Web Services
- JQuery
- Java
- Computer Engineering
- Solutions design
- Technical Solutions
- Analytics
About Company
Bij EY Studio+ creëren we transformatieve ervaringen die mensen in beweging brengen en markten vormgeven. We combineren design, technologie en commercieel inzicht, aangevuld met EY.ai, een verenigend platform en aangedreven door ons volledige spectrum van diensten.
