Workplace Services Coordinator

Position Summary

EY is currently looking for a driven workplace services professional to join our dynamic team as a Workplace Services Coordinator in our Toronto this role you will play a crucial part in ensuring seamless office operations and exceptional service delivery contributing to EYs reputation as a great place to work.

Key Responsibilities

Reserve System: As a Reserve Coordinator assist with collaboration room reservations report issues with Condeco systems and resolve reserve concerns escalating as needed. Reserve rooms for training as needed run daily reserve reports for multiple reservations and send emails as required. Manage all-day instant meeting reports and reserve office space for special requests from upper management.

Maintenance and Facilities Management: Schedule service calls with vendors for any maintenance and operations. Follow up on service calls and schedule quarterly and yearly office cleanings. Arrange weekly carpet cleaning and service elevator reservations.

Orders and Invoicing: Manage vendor invoicing ensuring accuracy and timeliness. Coordinate and place orders for required parts and appliances and make service calls to ensure smooth office operations.

Administrative Support: Monitor the WSG inbox and forward email requests to appropriate team members. Submit service requests with building management vendors and others. Update the file drawer listing and maintain an up-to-date list of all vendor names and contact information.

IT and Technology Support: Liaise with the technology team for AV equipment and other IT requests in meeting rooms.

Backup and Teaming: Crosstrain with other Workplace Services colleagues (Reception mailroom security etc.) to assist and provide backup as needed. Provide support to other EY offices on tasks related to construction activities including decommissioning blocking floors for bookings and updating floor plans.

Qualifications knowledge and skills:

• A bachelors degree in business administration management or a related field is preferred.
• 3-5 years of experience in administrative support or a similar role with a proven track record of effectively managing multiple tasks and priorities.
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook and Teams) with a proven ability to learn customized software/tools.
• Strong organizational skills excellent communication abilities and a proactive self-motivated attitude.
• Ability to work collaboratively in a team environment and build positive relationships with colleagues and vendors.
• Detail-oriented with a strong commitment to accuracy and quality.
• Adaptable to changing priorities and able to work under pressure.
• Demonstrated problem-solving skills and the ability to troubleshoot issues effectively.
• A positive attitude and a willingness to assist others in a team-oriented environment.
• Work schedule of from Monday to Friday 10:00 am to 7:00 pm
• Overtime required as needed.

Diversity and Inclusion at EY / Inclusiveness at EY

Diversity and inclusiveness are at the heart of who we are and how we work. Were committed to fostering an environment where differences are valued policies and practices are equitable and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism advancing gender equity and women in leadership advocating for the 2SLGBTQIA community promoting our neuroinclusion and accessibility initiatives and are dedicated to amplifying the voices of Indigenous peoples (First Nations Inuit and Métis) nationally as we strive towards reconciliation. Our diverse experiences abilities backgrounds and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work they bring their best and are empowered to build a better working world.