EY GDS Consulting AIA Co-pilot studio Senior
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Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Job Title: Senior Copilot Studio Developer
Job Type: Full-time
Job Description
We are seeking an experienced Senior Copilot Studio Developer to join our team and lead the design development and deployment of enterprise-grade conversational AI solutions using Microsoft Copilot Studio. The ideal candidate will have 6 to 8 years of experience with a deep specialization in building intelligent copilot agents integrating them with various Microsoft services (Power Platform Dynamics 365 Azure) and enhancing business processes. This role requires a blend of strong development skills conversational design expertise and a passion for leveraging the latest AI capabilities to create seamless and e ective user experiences while adhering to Responsible AI principles. Key Responsibilities
- Lead the end-to-end design development and deployment of complex virtual agents (copilots) using Microsoft Copilot Studio.
- Develop custom actions and backend integrations using Power Automate and Azure services (e.g. Azure Functions Azure Bot Service) to connect copilots to internal and external systems (REST/SOAP APIs databases).
- Implement advanced conversational design features including natural language understanding (NLU) optimization topic creation entity management and adaptive card usage.
- Design and implement Agentic AI workflows including multi-agent orchestration and reasoning/decision engines to handle complex multi-step business processes autonomously.
- Integrate copilots with various channels such as Teams websites mobile apps and Dynamics 365.
- Work closely with Business Analysts and Stakeholders to gather requirements and translate them into technical designs and scalable conversational flows.
- Monitor test and optimize copilot performance analysing conversation transcripts to identify opportunities for improvement and enhance user satisfaction.
- Manage the entire ALM (Application Lifecycle Management) for copilot solutions utilizing tools like GitHub or Azure DevOps for source control and CI/CD pipelines.
- Ensure all AI solutions comply with Responsible AI principles including data privacy bias mitigation and content filtering utilizing tools like Microsoft Purview.
- Provide technical guidance and mentorship to junior developers on Copilot Studio best practices coding standards and complex integrations.
- Maintain comprehensive documentation for all developed copilot solutions and integration points.
Required Skills & Experience
- 6-8 years of hands-on experience in software development with a minimum of 3 years specializing in designing and developing conversational AI solutions.
- Expert-level proficiency with Microsoft Copilot Studio (Power Virtual Agents) and its integration capabilities within the Microsoft Power Platform ecosystem.
- Strong experience developing Power Automate flows (cloud and desktop) for complex data retrieval and transaction processing within a copilot.
- Advanced skills in JavaScript/TypeScript or C# for developing custom actions Azure Functions and integrating with web services (REST/SOAP).
- Deep hands-on experience with Generative AI (GenAI) features within Copilot Studio including advanced prompt engineering grounding with enterprise data (via Azure AI Search/Microsoft Graph) and managing response quality.
- Solid understanding of Azure services relevant to bot development (e.g. Azure Cognitive Services Azure Bot Service Azure OpenAI Service).
- Experience with Dataverse and its integration with Copilot Studio and Power Automate.
- Proven ability to manage application lifecycle using ALM tools (e.g. solution management in Power Platform Azure DevOps/GitHub).
- Strong understanding and application of AI Governance including data retention policies security controls and adherence to Microsofts Responsible AI standards.
- (Preferred) Microsoft Power Platform Developer and AI Engineer certifications.
Soft Skills
- Excellent verbal and written communication skills to articulate complex technical concepts to non-technical stakeholders.
- Strong analytical and problem-solving abilities with a meticulous attention to detail.
- Ability to collaborate e ectively in a team environment and work independently on assigned tasks.
- Proactive mindset for continuous learning and rapid adaptation to new Generative AI models and platform updates.
- Agile and adaptable in a fast-paced client-focused environment.
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
Key Skills
- Quality Assurance
- Transportation Management Systems
- Data Collection
- Military Experience
- Agriculture
- Federal Aviation Regulations
- Library Services
- Microsoft Powerpoint
- LMS
- Teaching
- Exercise Planning
- Aviation Experience
About Company
Bij EY Studio+ creëren we transformatieve ervaringen die mensen in beweging brengen en markten vormgeven. We combineren design, technologie en commercieel inzicht, aangevuld met EY.ai, een verenigend platform en aangedreven door ons volledige spectrum van diensten.
