Senior Brand Specialist, Account Management Spanish

As a Senior Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors.

AVS team is looking for a bright customer centric driven and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendors business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.

You will utilize a wide range of skills and work across major functional areas such as site merchandising buying inventory management finance operations and online marketing to drive the performance of strategic vendor this role you will be focused on operational aspects of managing the customer relationships with our vendors which are complex in nature.

You will conceive create and analyze a wide range of marketing activities/campaigns to grow the vendors traffic brand awareness customer conversion and revenue on Amazon. Also you will look into operational aspects of vendors business with Amazon root cause analysis of issues and opportunities affecting business.

Key job responsibilities
Establish long term partnerships with key vendor partners for the group of vendors handled.

Partnering with the Retail Category Team and build successful communication channels at all levels set proper expectations provide clear status communications and manage towards a growth plan for the vendors.

Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.

Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.

Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers.

Conduct regular WBRs MBRs with the vendors highlight business metric performance and building action plans.

- Experience in vendor management
- Experience with Excel
- Advanced level of English and minimum B2 level Spanish C1 preferred.

- Experience working with vendors or partners
- MBA or Masters degree

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