Storeroom Retail Lead

Job Title: Storeroom Lead
Location: The Ozarker Lodge Branson Missouri
Website:
Job Type: Full-time
Pay: $19/hourly

Position Overview

The Storeroom Lead plays a key role in supporting the daily operations of The Storeroomthe heart of The Ozarker Lodges coffee bar retail and breakfast offerings. This role exists to ensure smooth consistent brand-aligned operations through accurate inventory management thoughtful ordering quality control and leadership over the breakfast team.

This position is operational and hands-on helping maintain the standards atmosphere and guest experience that make The Ozarker Lodge unique.

Key Responsibilities

1. Food & Beverage Inventory & Ordering

• Maintain accurate inventory counts for all Storeroom F&B items including coffee alcohol mixers breakfast items and bar supplies.
• Monitor par levels and place timely orders to ensure product availability without overstocking.
• Receive deliveries verify accuracy and organize product storage using FIFO standards.
• Track product usage and waste communicating trends or concerns to the AGM and GM.
• Ensure all products align with The Ozarker Lodges brand standards and guest expectations.

2. Breakfast Operations Leadership

• Lead the daily breakfast service ensuring setup stocking cleanliness and guest experience expectations are met.
• Train guide and support breakfast staff members in maintaining cleanliness presentation quality and food safety compliance.
• Ensure the breakfast area reflects The Ozarkers brandwarm tidy organized and consistently restocked.
• Conduct daily checklists and monitor standards around sanitation labeling temperature logs and closing procedures.
• Assist with hiring onboarding scheduling and performance oversight of breakfast staff.

3. Retail Inventory & Ordering

• Manage inventory and ordering for all Storeroom retail products including brand merchandise snacks beverages and seasonal items.
• Maintain clean organized and visually appealing displays that reflect The Ozarker Lodge brand aesthetic.
• Work with leadership to ensure product mix display style and visual merchandising match current seasons themes and guest demand.
• Communicate low stock sales trends and product performance to the AGM/GM.

4. Operational Support & Standards

• Ensure The Storerooms storage prep and service areas remain clean organized and compliant with food safety regulations.
• Maintain clear and accurate logs checklists inventory sheets and delivery documentation.
• Support Storeroom team members as needed during peak periods including coffee service bar support or retail customer assistance.
• Help create and implement updated procedures for inventory control receiving and storage.

5. Collaboration & Communication

• Work closely with the Assistant General Manager and General Manager to communicate needs inventory trends staffing updates and operational challenges.
• Participate in regular team meetings and support property-wide initiatives and seasonal activations.
• Foster a positive work environment that reflects the friendly retro-modern hospitality ethos of The Ozarker Lodge.

Qualifications

• Strong organizational and time-management skills.
• Ability to lead a small team with patience clarity and consistency.
• Basic knowledge of food safety and product handling (ServSafe a plus).
• Must be able to work mornings; some weekends and holidays required.
• Ability to lift up to 40 lbs and stand for extended periods.

Full-Time Benefits

• Medical Dental Vision and Life Insurance
• Paid Time Off & Vacation
• Costco Membership
• Employee Discounts at all Springboard Hospitality properties
• Referral Bonuses & Recognition Programs
• Lead Share Program
• Education Assistance
• Growth opportunities across our 46 hotel portfolio

Our Values

We are:
CONNECTED Plugged into people technology and culture
INDEPENDENT Diverse thinkers who embrace individuality
COLLABORATIVE Working together to create the best guest experience
PERSONALIZED Devoted to authentic human connections
DYNAMIC Data-driven and constantly evolving

Equal Opportunity Employer Statement

OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race color sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender religious creed (including religious dress and grooming practices) marital status domestic partner status age national origin or ancestry physical or mental disability medical condition genetic information and characteristics sexual orientation gender identity or expression military or veteran status or any other basis protected under federal state or local laws. Springboard also provides reasonable accommodation for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.