Automotive "Bench" Service Advisor – Plainfield, IL Area
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Job Location:
Plainfield, IN - USA
Hourly Salary:
USD 18 - 25
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Are you passionate about delivering exceptional customer service and supporting automotive teams GreatWater 360 Auto Care is seeking a Bench Service Advisor to join our growing team. This unique role travels between shops in the district to assist with staffing needs and ensure smooth operations. When not assigned to another shop youll work from your home shop.
As a Bench Service Advisor youll create a memorable experience for every customer build trust-based relationships and collaborate closely with technicians and service managers.
Company: GreatWater 360 Auto Care
Pay: $18 - $25 per hour plus districts average monthly bonus
Location: Plainfield IL and surrounding district shops
What Youll Do
- Travel to shops in the district to fill in for staffing gaps (PTO absences etc.)
- Greet customers warmly and assist with questions in the waiting area
- Answer phone calls promptly and professionally
- Manage vehicle workflow track repairs and update work orders
- Communicate clearly with technicians and service managers
- Build estimates obtain customer approvals and process payments
- Perform road tests as needed
- Support shop operations with tasks like shuttling customers picking up parts or other duties as required
- Train new Service Advisors when needed
What Were Looking For
- High school diploma or GED
- 1 years experience as a Service Advisor or similar role
- Strong customer service and sales skills
- Ability to multitask in a fast-paced environment
- Basic computer skills (Microsoft Windows)
- Valid drivers license and clean driving record
- Ability to lift up to 50 lbs and stand for extended periods
- Flexible schedule (may include evenings and weekends)
- Mechanical knowledge is a plus!
Benefits & Perks
- Medical Dental Vision plans (Blue Care Network or Blue Cross Blue Shield options)
- 401(k) with company match (after 90 days)
- Health Savings Account match
- Paid Time Off (front-loaded annually)
- Basic Life & AD&D coverage
- Employee Assistance Program
- Voluntary benefits (Life Disability Accident Critical Illness)
- Training Tuition & ASE Reimbursement
- Paid Parental Leave
- Teammate Discounts (50% off labor parts at cost 5%)
- Learn to Earn Program for career growth
Why Join Us
At GreatWater 360 Auto Care we believe in teamwork growth and creating a positive experience for both customers and employees. If youre ready to take your career to the next level and enjoy variety in your work wed love to meet you!
Apply today and become part of a team that values your skills and ambition!
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Perry Auto is now part of the GreatWater Garages family. And while we are now part of a larger family, our core team, values, quality service, and dedication to doing right by our customers remains well intact.
