Technical Project Manager

Company Overview:

Over the past 15 years eTel has delivered essential solutions for the federal government by securing and managing data providing scalable identity access modernizing legacy systems and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department Commerce Department and State Department.

eTel offers integrated CMMI Level 3 processes tools and techniques with innovative cost-efficient and secure solutions to address complex challenges. eTel also holds ISO 9001:2015 ISO/IEC 27001:2013 and ISO/IEC 20000-1:2018 certifications and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers environments and challenges.

Location: Dallas Texas (Hybrid 23 days onsite at IRS Farmers Branch)

Citizenship: US Citizen (MUST)

Security Clearance: Must be eligible to possess MBI (Background Investigation) clearance. Active MBI clearance is preferred.

Job Summary:

eTel is seeking a Technical Project Manager (PM) to lead delivery activities for our federal initiative. This role requires both strong program leadership and a solid technical understanding of APIs microservices and integration architectures.

The PM will manage complex workstreams coordinate cross-functional technical teams support API development lifecycles and act as the primary communication bridge between the client stakeholders engineering teams and internal leadership. This position requires exceptional communication structured project execution and the ability to operate effectively within a highly governed federal environment.

This is an onsite hybrid role requiring 23 days per week in Dallas Texas at the Farmers Branch location.

Key Responsibilities:

• Serve as the primary project leader for the federal initiative overseeing end-to-end delivery.
• Lead planning execution coordination and tracking of all API development integration and deployment activities.
• Facilitate communication between stakeholders engineering teams product owners and leadership.
• Maintain detailed project plans schedules technical roadmaps and risk registers.
• Lead Agile ceremonies (sprint planning refinement retrospectives etc.).
• Translate business requirements into actionable tasks for engineering teams.
• Provide technical oversight and ensure compliance with API design standards security requirements and program guidelines.
• Support prioritization of backlog items and manage scope timelines and resource alignment.
• Track status of API builds test cycles environments and release readiness.
• Present clear and concise status updates to senior stakeholders and federal leadership.
• Manage project risks dependencies and escalations with timely mitigation strategies.
• Ensure documentation quality across technical artifacts decision logs and compliance deliverables.
• Coordinate with DevOps security and infrastructure teams for environment readiness and deployments.

Required Qualifications:

• 8 years of Project/Program Management experience in IT delivery.
• Strong technical background with hands-on exposure or deep understanding of: REST APIs JSON/XML API lifecycle and versioning Integration patterns and microservices.
• Proven experience managing software development teams in Agile/Scrum environments.
• Excellent communication skillsclear structured confident and executive-ready.
• Experience in large enterprise IT environments; federal experience strongly preferred.
• Strong skills in project planning risk management and stakeholder engagement.
• Proficiency with Jira Confluence MS Project or similar PM tools.
• Ability to work onsite 23 days per week in Dallas Texas.
• Must be a U.S. Citizen and able to obtain MBI clearance.

Preferred Qualifications:

• Experience working with API gateways CI/CD pipelines or cloud-native development.
• PMP SAFe Scrum Master or Program Management certifications.
• Experience with integrations across multiple enterprise systems.
• Background working with Kubernetes/Docker (understanding not hands-on required).

Skills and Attributes:

• Strong leadership presence with the ability to drive delivery across diverse teams.
• Exceptional communicationboth technical and business.
• Ability to manage ambiguity and make informed decisions quickly.
• Highly organized detail-oriented and skilled at prioritization.
• Collaborative mindset with a strong sense of ownership and accountability.
• Ability to engage effectively with senior federal stakeholders.

Commitment to Diversity -
eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race color religion gender sexual orientation gender identity nations origin age disability genetic information marital status amnesty status as a covered veteran and any other characteristic provided in accordance with applicable federal state and local laws.