APAC Merchant Operations P2P

Binance

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profile Job Location:

Hong Kong - Hong Kong

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100 countries for our industry-leading security user fund transparency trading engine speed deep liquidity and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education research payments institutional services Web3 features and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

About The Team
Join our Big Fiat team at Binance and help create a state-of-the-art onboarding platform for our customers. Our team which includes P2P and Fiat is dedicated to revolutionizing global transactions and financial management. Were committed to making crypto accessible for everyone. Be part of a dynamic team driving the future of digital payments and fintech.

About The Role
This role will work closely with regional stakeholders product teams risk and compliance to ensure operational excellence healthy liquidity risk mitigation and a high-quality trading experience for our users.

Responsibilities

    • Oversee daily P2P performance across key APAC markets ensuring healthy liquidity strong order success rates and an excellent user experience.
    • Manage the merchant ecosystem end-to-end including onboarding vetting performance review incentive programs and quality improvement.
    • Identify operational bottlenecks and drive data-backed improvements for marketplace efficiency and transaction growth.
    • Support the rollout of new P2P features especially China-first pilots that scale to global markets.
    • Collaborate with product risk compliance marketing and support teams to ensure safe and effective marketplace operations.
    • Monitor key metrics such as spreads liquidity depth completion rates cancellations and fraud trends.
    • Research APAC P2P market conditions payment methods and user behaviors to inform operational strategy.

Requirements

    • Bachelors degree in Business Finance Engineering or related fields.
    • 58 years of experience in P2P operations marketplace operations fintech payments or crypto.
    • Strong understanding of P2P ecosystems marketplace dynamics or payment industry models.
    • Bilingual English and Chinese are required to be able to coordinate with overseas partners and stakeholders.
    • Self-driven proactive and comfortable pushing initiatives independentlynot just executing tasks.
    • Strong analytical skills with Excel/SQL familiarity.
    • International mindset and ability to operate in fast-paced high-pressure environments.

Nice To Have

    • Experience managing merchants or payment partners.
    • Knowledge of anti-fraud transaction monitoring or operational risk.
    • Familiarity with APAC regulatory environments for fiat/P2P products.
    • Passion for blockchain and emerging financial technologies.
Why Binance
Shape the future with the worlds leading blockchain ecosystem
Collaborate with world-class talent in a user-centric global organization with a flat structure
Tackle unique fast-paced projects with autonomy in an innovative environment
Thrive in a results-driven workplace with opportunities for career growth and continuous learning
Competitive salary and company benefits
Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application you confirm that you have read and agree to our Candidate Privacy Notice.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100 countries for our industry-leading security user fund transparency trading engine speed deep liquidity and an un...
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About Company

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Binance is a blockchain ecosystem comprised of Exchange, Labs, Launchpad, Info, Academy, Trust Wallet, and Blockchain Charity Foundation (BCF). Binance Exchange is one of the fastest and most popular cryptocurrency exchange platforms in the world, capable of processing over 1.4 millio ... View more

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