At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them.
Our Mission: Create the Extraordinary
Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
Our Values: Blaze the Trail Together We Win All-In on Service
Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.
JOB SUMMARY
The Assistant Manager of Limo Services will have daily responsibility for providing leadership and guidance for the Las Vegas Region Limo Services Operations. This leader is responsible for supporting the Managers by assisting with overseeing and managing the daily dispatch operations of our fleet guest service delivery fleet management data entry and logistics. This leader is responsible for assisting with the development and implementation of efficient operations and cost-effective systems to meet the current and future needs of the organization through financial responsibility providing quality service to our highest net-worth guests and leading culture to ensure the delivery of a safe reliable and service-centric operation.
The Assistant Manager will have a natural bias towards action an ownership mentality and is able to thrive in a fast-paced multi-task environment with a constantly changing work environment. The leader will seek ways to innovate improve and want to share the vision and direction of the operation with peers direct reports and roll up their sleeves and do whatever it takes to make the regions transportation strategy successful. Working with the senior hotel leadership teams this role will require the ability to influence and motivate team members at all levels across a variety of job functions and will be required to independently translate high-level goals into actionable plans.
All duties are to be performed in accordance with departmental property and corporate policies practices and procedures.
HOW YOU WILL CREATE THE EXTRAORDINARY
Work along with the Manager of Transportation to implement and communicate the strategic direction of the organizations limo services operations at a property level.
Understands and executes the limo services structure business models revenue plans and performance reports.
Effectively manages a team of dispatchers chauffeurs and vendors to achieve superior results.
Consistently monitors the set measurable objectives for revenue growth and holds the team accountable for initiatives service and revenue growth.
Provides accurate and reliable dispatch forecasting daily to meet service demands.
Consistently drives the team to deliver exceptional guest service satisfaction safety and compliance.
Creates strong collaborative partnerships with property operations such as VIP and Host Services that work to accomplish their goals while continuing to build and deliver best-in-class day-to-day operations.
Leads the department with methods and actions that are ethical and in full compliance with all applicable laws regulations and Company policies.
Oversee and reports all team member-related human resources integrity and performance and culture needs. Creates a work environment that promotes teamwork performance feedback recognition mutual respect and team member satisfaction; quality hiring training and succession planning processes that encompass the companys diversity commitment; compliance with company policies legal requirements and collective bargaining agreements.
Generates meaningful synergy through streamlining operations and people creating subject matter experts and initiatives for service capital product offerings/developments brand marketing and service standards.
Shows relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them.
Work with senior leadership to build models and evaluate the economics value and opportunity costs of strategic initiatives intended to multiply limo services productivity.
Work with senior leadership to maintain comprehensive and detailed economic costs analysis for fleet optimization decisions.
Ensure that department decisions staffing plans project management and all capital and operational expenses are aligned with the organizations business plan and vision.
Ensure that the departments long-term and short-term fleet plans are maintained and positively exceeded.
Effectively communicate established operations-related policies practices standards and safety measures to ensure effective and consistent support and execution.
Adhere to the established cost-control reports cost estimates and staffing requirements.
Assists with the companys competitive advantage by attracting and acquiring talent that strengthens the operating performance service culture and team member engagement to maximize capability to drive operational excellence.
Performs all other job-related duties as requested.
WHAT YOU WILL NEED
Must be 21 years of age or older
Must have a valid Nevada State Drivers License
Required:
Bachelors degree in Hotel Management Business Administration or related field or equivalent education and experience.
At least 5 years of experience in areas such as multi-resort operations revenue optimization and transportation.
At least 3 years of direct management experience recruiting developing and retaining talent.
Experience managing in a complex and dynamic business environment.
Large scale fleet operations experience building and deploying required with a focus on scaling service while executing a polished professional and anticipatory service delivery.
Excellent customer service strategic analytical skills with strong quantitative and qualitative skills.
Proven track record of leading initiatives achieving goals and succeeding in a team environment.
Able to lead and mentor a team.
Have interpersonal skills to partner effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts including weekends and holidays.
Able to effectively communicate in English in both written and oral forms.
Preferred:
Previous experience working with platforms such as Vehicle Management Systems Tableau SQL LMS and/or Opera.
Proven experience driving substantial revenue growth year over year.
Previous experience with project management and proven track record of effectively communicating and presenting information to corporate and property leadership.
Critical Competencies:
Highly analytical in thought and recommendations; and continually seeking out the facts; can express a point of view without it being driven by an ego
Engages others in general conversation tactics to build rapport quickly; can lead and adapt communication and presentation tactics to engage an audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders
Approaches fact-finding and discovery missions in a collaborative effort; values input and experiences of others that create additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation
Passionate in driving results of their effort and others; can influence others to take direction to execute the strategy through tactical methods; and is comfortable in prioritizing their work and that of others
Comfortable in being a general in identifying strategic needs yet can be a soldier to ensure the implementation of a strategic plan is implemented
Values the importance of making decisions with integrity maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality.
ADDITIONAL REQUIREMENTS
Must be able to work flexible hours including evenings and weekends.
Fast-paced environment multiple tasks to be handled under time constraints.
Must be able to handle a heavy business volume and sensitive situations relating to a team member candidate and guest problems in a timely manner.
Must be able to tolerate areas containing secondhand smoke.
Must be able to lift and carry 30 pounds.
Must be able to bend crouch kneel twist and work at a desk/counter when performing functions of the job.
Respond to visual and aural cues.
Must have manual dexterity to operate all office equipment.
Must be able to recognize and respond to individuals with questions.
Must be able to maneuver around office and property.
TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Required Experience:
Manager
Description JOB DESCRIPTIWE ARE CAESARSAt Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to u...
Description
JOB DESCRIPTI
WE ARE CAESARS
At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them.
Our Mission: Create the Extraordinary
Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
Our Values: Blaze the Trail Together We Win All-In on Service
Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.
JOB SUMMARY
The Assistant Manager of Limo Services will have daily responsibility for providing leadership and guidance for the Las Vegas Region Limo Services Operations. This leader is responsible for supporting the Managers by assisting with overseeing and managing the daily dispatch operations of our fleet guest service delivery fleet management data entry and logistics. This leader is responsible for assisting with the development and implementation of efficient operations and cost-effective systems to meet the current and future needs of the organization through financial responsibility providing quality service to our highest net-worth guests and leading culture to ensure the delivery of a safe reliable and service-centric operation.
The Assistant Manager will have a natural bias towards action an ownership mentality and is able to thrive in a fast-paced multi-task environment with a constantly changing work environment. The leader will seek ways to innovate improve and want to share the vision and direction of the operation with peers direct reports and roll up their sleeves and do whatever it takes to make the regions transportation strategy successful. Working with the senior hotel leadership teams this role will require the ability to influence and motivate team members at all levels across a variety of job functions and will be required to independently translate high-level goals into actionable plans.
All duties are to be performed in accordance with departmental property and corporate policies practices and procedures.
HOW YOU WILL CREATE THE EXTRAORDINARY
Work along with the Manager of Transportation to implement and communicate the strategic direction of the organizations limo services operations at a property level.
Understands and executes the limo services structure business models revenue plans and performance reports.
Effectively manages a team of dispatchers chauffeurs and vendors to achieve superior results.
Consistently monitors the set measurable objectives for revenue growth and holds the team accountable for initiatives service and revenue growth.
Provides accurate and reliable dispatch forecasting daily to meet service demands.
Consistently drives the team to deliver exceptional guest service satisfaction safety and compliance.
Creates strong collaborative partnerships with property operations such as VIP and Host Services that work to accomplish their goals while continuing to build and deliver best-in-class day-to-day operations.
Leads the department with methods and actions that are ethical and in full compliance with all applicable laws regulations and Company policies.
Oversee and reports all team member-related human resources integrity and performance and culture needs. Creates a work environment that promotes teamwork performance feedback recognition mutual respect and team member satisfaction; quality hiring training and succession planning processes that encompass the companys diversity commitment; compliance with company policies legal requirements and collective bargaining agreements.
Generates meaningful synergy through streamlining operations and people creating subject matter experts and initiatives for service capital product offerings/developments brand marketing and service standards.
Shows relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them.
Work with senior leadership to build models and evaluate the economics value and opportunity costs of strategic initiatives intended to multiply limo services productivity.
Work with senior leadership to maintain comprehensive and detailed economic costs analysis for fleet optimization decisions.
Ensure that department decisions staffing plans project management and all capital and operational expenses are aligned with the organizations business plan and vision.
Ensure that the departments long-term and short-term fleet plans are maintained and positively exceeded.
Effectively communicate established operations-related policies practices standards and safety measures to ensure effective and consistent support and execution.
Adhere to the established cost-control reports cost estimates and staffing requirements.
Assists with the companys competitive advantage by attracting and acquiring talent that strengthens the operating performance service culture and team member engagement to maximize capability to drive operational excellence.
Performs all other job-related duties as requested.
WHAT YOU WILL NEED
Must be 21 years of age or older
Must have a valid Nevada State Drivers License
Required:
Bachelors degree in Hotel Management Business Administration or related field or equivalent education and experience.
At least 5 years of experience in areas such as multi-resort operations revenue optimization and transportation.
At least 3 years of direct management experience recruiting developing and retaining talent.
Experience managing in a complex and dynamic business environment.
Large scale fleet operations experience building and deploying required with a focus on scaling service while executing a polished professional and anticipatory service delivery.
Excellent customer service strategic analytical skills with strong quantitative and qualitative skills.
Proven track record of leading initiatives achieving goals and succeeding in a team environment.
Able to lead and mentor a team.
Have interpersonal skills to partner effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts including weekends and holidays.
Able to effectively communicate in English in both written and oral forms.
Preferred:
Previous experience working with platforms such as Vehicle Management Systems Tableau SQL LMS and/or Opera.
Proven experience driving substantial revenue growth year over year.
Previous experience with project management and proven track record of effectively communicating and presenting information to corporate and property leadership.
Critical Competencies:
Highly analytical in thought and recommendations; and continually seeking out the facts; can express a point of view without it being driven by an ego
Engages others in general conversation tactics to build rapport quickly; can lead and adapt communication and presentation tactics to engage an audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders
Approaches fact-finding and discovery missions in a collaborative effort; values input and experiences of others that create additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation
Passionate in driving results of their effort and others; can influence others to take direction to execute the strategy through tactical methods; and is comfortable in prioritizing their work and that of others
Comfortable in being a general in identifying strategic needs yet can be a soldier to ensure the implementation of a strategic plan is implemented
Values the importance of making decisions with integrity maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality.
ADDITIONAL REQUIREMENTS
Must be able to work flexible hours including evenings and weekends.
Fast-paced environment multiple tasks to be handled under time constraints.
Must be able to handle a heavy business volume and sensitive situations relating to a team member candidate and guest problems in a timely manner.
Must be able to tolerate areas containing secondhand smoke.
Must be able to lift and carry 30 pounds.
Must be able to bend crouch kneel twist and work at a desk/counter when performing functions of the job.
Respond to visual and aural cues.
Must have manual dexterity to operate all office equipment.
Must be able to recognize and respond to individuals with questions.
Must be able to maneuver around office and property.
TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown thro
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Job Location:
Monthly Salary:
Not Disclosed
Posted on:
9 days ago
Vacancies:
1 Vacancy
