Senior User Experience Designer (21 11 A)
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Job Location:
Letterkenny - Ireland
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
If you need support in completing the application or if you require a different format of this document please get in touch with us at with the subject line: Application Support Request.
Job Type: Permanent
Location: Letterkenny GDC (Hybrid 3 days onsite per week)
Can you translate business goals into user-centric solutions
Are you ready to join a global company where you can make a meaningful impact
Join TCS as a Senior User Experience Designer!
Join a global tech leader right here in Donegal. With over 850 employees and a state-of-the-art global delivery centre were proud to offer world-class career opportunities without having to leave the Northwest. Recognised as Workplace of the Year by the Letterkenny Chamber we foster a culture of continuous learning innovation and respect. Our people are at the heart of everything we do collaborating across teams geographies and disciplines to drive real change for clients around the world. Be part of something global grounded in Donegal.
Careers at TCS: It means more
TCS is a purpose-led transformation company built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you it means more to make an impact that matters through challenging projects which demand ambitious innovation and thought leadership.
The Role
We are seeking a Senior UX Designer to lead user-centered design activities across complex digital products for a major global financial services provider known for its stability and broad offerings across insurance investments and retirement solutions.
In this role you will shape experiences end-to-end from discovery research to high-fidelity design working collaboratively with product engineering and business stakeholders.
You will bring strong problem-solving skills a strategic mindset and the ability to translate customer insights into intuitive accessible and scalable design solutions.
Role may involve some travel to the US.
Your responsibilities:
Your Profile
Essential skills/knowledge/experience:
Desirable skills/knowledge/experience:
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension health care life assurance laptop and access to extensive training resources and discounts within the larger Tata network.
We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon and partner with our local communities in Ireland.
Diversity Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the Ireland Employment Equality Acts 1998-2011 (as amended) and the Equal Status Acts 2000-2012 (as amended).
We welcome and embrace diversity in race nationality ethnicity disability neurodiversity gender identity age physical ability gender reassignment sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
As a Disability Confident Employer we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email if you would like to opt in.
If you are an applicant who needs any adjustments to the application process or interview please contact with the subject line: Adjustment Request or email to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Beware of Fraudulent offers
This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail Yahoo Mail and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity.
Due to the high volume of applications we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
Job Type: Permanent
Location: Letterkenny GDC (Hybrid 3 days onsite per week)
Can you translate business goals into user-centric solutions
Are you ready to join a global company where you can make a meaningful impact
Join TCS as a Senior User Experience Designer!
Join a global tech leader right here in Donegal. With over 850 employees and a state-of-the-art global delivery centre were proud to offer world-class career opportunities without having to leave the Northwest. Recognised as Workplace of the Year by the Letterkenny Chamber we foster a culture of continuous learning innovation and respect. Our people are at the heart of everything we do collaborating across teams geographies and disciplines to drive real change for clients around the world. Be part of something global grounded in Donegal.
Careers at TCS: It means more
TCS is a purpose-led transformation company built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you it means more to make an impact that matters through challenging projects which demand ambitious innovation and thought leadership.
- It Means More Than Designing Screens
It means shaping meaningful human experiences for millions of users worldwide. At TCS your work directly transforms how people interact with technology services and information. - It Means More Than Solving Problems
It means elevating complexity into clarity bringing empathy insight and data together to influence decisions at scale and deliver solutions that truly serve people. - It Means More Than a UX Role
It means being part of a global team that believes in continuous innovation shared growth and purposeful design driving change that makes a measurable difference to clients and communities.
The Role
We are seeking a Senior UX Designer to lead user-centered design activities across complex digital products for a major global financial services provider known for its stability and broad offerings across insurance investments and retirement solutions.
In this role you will shape experiences end-to-end from discovery research to high-fidelity design working collaboratively with product engineering and business stakeholders.
You will bring strong problem-solving skills a strategic mindset and the ability to translate customer insights into intuitive accessible and scalable design solutions.
Role may involve some travel to the US.
Your responsibilities:
- Lead user research and discovery activities including interviews workshops usability testing and data synthesis to uncover actionable insights.
- Define insight-driven problem statements and design directions ensuring solutions align with usability heuristics accessibility standards (WCAG) and user needs.
- Collaborate closely with cross-functional partners product managers engineers and stakeholders to shape requirements and influence product strategy.
- Stay informed on modern design systems industry best practices and emerging UX/UI trends and apply this awareness to elevate the product experience.
- Produce key UX artifacts such as personas service blueprints user journeys task flows and opportunity maps to communicate user needs and experience strategy.
- Create low to high-fidelity wireframes prototypes and interaction designs ensuring concepts are validated iterated and grounded in evidence.
- Deliver UI designs that adhere to or extend the products design system ensuring consistency scalability and engineering-ready specifications.
- Partner with engineering during development providing detailed specifications accessibility guidance design QA and support to ensure high-quality implementation.
- Present design work research insights and recommendations to stakeholders with clarity confidence and storytelling that influence decisions.
- Identify user and business-led opportunities for product improvement and growth informed by research analytics and customer feedback.
Your Profile
Essential skills/knowledge/experience:
- Bachelors degree in a relevant discipline with add on qualifications or training in UX Design Interactive Design Human Computer Interaction (HCI) or related disciplines.
- Extensive hands-on UX/Product Design experience ideally working across end-to-end product lifecycles.
- Strong portfolio showcasing user research problem framing interaction design and high-fidelity UI work.
- Advanced proficiency with modern design tools (e.g. Figma) prototyping tools and design system methodologies.
- Deep understanding of usability heuristics interaction patterns and accessibility standards (WCAG 2.2).
- Strong understanding of user research wire framing personas and other HCI methods.
- Ability to translate complex requirements into clear intuitive and scalable design solutions.
- Experience working within agile or product-led environments.
- Able to communicate effectively and confidently with users team members and management and clients along a wide spectrum of technical abilities.
- Ability to work in a challenging environment handling the management of issues in a calm professional and controlled manner and to prioritize and organize own work to meet deadlines.
Desirable skills/knowledge/experience:
- Experience of contributing to or maintaining a design system.
- Familiarity with service design methods such as blueprinting and ecosystem mapping.
- Exposure to analytics tools or data-driven optimisation.
- Experience in regulated or enterprise domains (e.g. healthcare insurance finance) is a bonus.
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension health care life assurance laptop and access to extensive training resources and discounts within the larger Tata network.
We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon and partner with our local communities in Ireland.
Diversity Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the Ireland Employment Equality Acts 1998-2011 (as amended) and the Equal Status Acts 2000-2012 (as amended).
We welcome and embrace diversity in race nationality ethnicity disability neurodiversity gender identity age physical ability gender reassignment sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
As a Disability Confident Employer we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email if you would like to opt in.
If you are an applicant who needs any adjustments to the application process or interview please contact with the subject line: Adjustment Request or email to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Beware of Fraudulent offers
This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail Yahoo Mail and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity.
Due to the high volume of applications we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
Required Experience:
Senior IC
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
We strongly believe global challenges need global solutions. We are continually engaging with our employees, clients, partners, public institutions, and community organisations across the world to step up and rise to the occasion. We are #OneTCS. A part of the Tata group, India's lar ... View more
