Product Owner II Merchant Solutions

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Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

TD Merchant Solutions (TDMS) is a unique business within Business Banking at the forefront of many emerging trends in the financial industry such as e-commerce payments innovation and strategic partnerships. TDMS provides reliable flexible and easy to use e-commerce and Point of Sale (POS) card payment solutions to small business commercial and corporate clients. TDMS is the only Canadian fully bank-owned and operated merchant acquirer managing all debit and credit card transactions for our merchants from authorization through to clearing and settlement. This end to end capability is a competitive advantage for TD uniquely enabling the bank to meet more of the financial needs of our Business Banking clients.

Job Description:

Reporting to the AVP Product & Partnerships the successful candidate will be responsible for leading the Merchant Solutions Digital Commerce team. The incumbent will play a critical role executing on our strategy to deliver solutions for Merchants to succeed. This will include delivering a more end to end sales and relationship management experience owning significant partner relationships and driving growth of our fully franchised customer base.

Key Accountabilities:

• Design commercialize and market Digital Products to drive profitable growth increase market share and improve customer experience.
• Develop and execute the product vision life cycle go to market strategies and road map for Digital Commerce working with Cards and Business Banking Product teams & Leadership.
• Align with other Product Owners and senior management to follow a product vision creating and maintaining a prioritized product backlog managing delivery blockers continuously assessing customer feedback.
• Develop strategies and processes to drive Sales upskilling for the Digital Commerce product offering.
• People leadership of the Digital Commerce product team overseeing strategies to attract develop motivate and retain a highly qualified team.
• Develop & maintain a robust understanding of the acquirer Digital Commerce industry & market segments Merchant insights and foresights to deliver product & process innovation
• Own the third-party Digital Commerce partnership strategy and negotiate build and manage relationships.
• Create support & deliver business cases to achieve TDMS Digital Commerce strategic goals.
• Align with TD Digital strategies & develop collaborative payment solution and eco-system within the Bank.
• Manage the Digital Commerce P&L to deliver financial results for the product suite via operation of all available levers: pricing margin volume market share etc.
• Ensure compliance with all relevant regulatory standards and guidelines.

EXPERIENCE AND / OR EDUCATION

• Experience developing and executing on strategies and delivering measurable results in both the short and long term and demonstrating end-to-end ownership
• Strong conceptual analytical and problem-solving skills ability to understand complex interactions and distill into simplified messaging/solutions
• Excellent relationship management skills effectively supporting multiple complex relationships with a superior ability to make things happen through the use of positive influence
• Proven ability to manage and motivate a diverse group of professionals
• Proven financial and business acumen
• Undergraduate degree and / or product certificate
• 10 years relevant experience
• 5 years Product Owner or Agile related delivery experience
• Project management experience considered an asset
• Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):