Surveillance Operator FT (Horseshoe Lake Charles)

JOB SUMMARY:

Protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. Provides a safe environment for our employees and guests.

GENERAL REQUIREMENTS:

Previous Surveillance experienced preferred.

A thorough working knowledge of all casino games is preferred with an emphasis on payoffs odds procedures and game protection.

Must possess excellent customer service communication organizational and writing skills.

A working knowledge of Gaming Control Board Regulations is preferred.

Must be able to work any day of the week and any shift.

Must have basic computer operational skills.

Must be able to get along with co-workers and work as a team.

Must possess a good math aptitude.

**Note: Interested applicants cannot have any relatives working in any cash handling casino or guest-related position at Horseshoe Lake Charles.

ESSENTIAL JOB FUNCTIONS:

Operates all surveillance equipment including but not limited to VCRs monitors switchers computers controllers and cameras.

Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws regulations policies procedures and internal controls.

Meets the attendance guidelines of the job and adheres to regulatory departmental and company policies.

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

Must be able to sit or stand for long hours observing numerous CCTV screens.

Must be able to respond calmly in crisis and stressful situations.

Must be able to see and also remember the specific details of incidents and persons.

Must be able to lift up to 50 pounds.

Must be able to operate the following equipment: VCRs monitors switches computers controllers and cameras.

Must be able to give court testimony when necessary and write detailed reports.

Must present a well-groomed appearance.

WORK ENVIRONMENT:

Must be able to work and maneuver in close quarters.

Must be able to work overtime or change shifts on short notice.

Must be able to tolerate areas containing second hand smoke high noise levels bright lights and dust.

Must be able to work in a low light environment.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.